Verizon Home Internet in New York City
Verizon Home Internet is available throughout New York City, including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island, through Verizon Fios or 5G Home Internet. Verizon Fios Home Internet is the premium 100% fiber-optic option. Compared to hybrid fiber-coaxial cable internet providers like Spectrum and Optimum, Fios provides nearly symmetrical upload and download speeds up to 2.3 Gbps and was ranked #1 in customer satisfaction for the East region for the 13th consecutive year in the annual J.D. Power U.S. Residential ISP Satisfaction Study on the basis of performance, reliability, and network quality. For addresses not yet covered by Fios, Verizon 5G Home Internet has you covered delivering premium wireless home internet on Verizon's 5G network.
All Verizon Home Internet plan options include high-performance Wi-Fi 6 or 6E equipment, no hidden fees, no data caps, no annual contract, and a 3-, 4- or 5-year price-lock guarantee depending on the plan chosen. When bundled with any Verizon mobile phone plan, customers save $15/month on their home internet plan.
On this page, check Verizon Home Internet availability at your NYC address, learn more about plan options — including pricing, speeds, and intended use — compare to Spectrum and Optimum, and get answers to common questions about installation, equipment, and other topics.
What Verizon Fios fiber internet plan
is right for me and how much does it cost?
| Plan | Speeds | Price w/Auto Pay | Best for |
|---|---|---|---|
| Fios 300 Mbps | 300/300 Mbps | $49.99/mo | Everyday browsing and streaming on a few devices. |
| Fios 500 Mbps | 500/500 Mbps | $74.99/mo | Working from home and multiple HD streams. |
| Fios 1 Gig | Up to 940/880 Mbps | $89.99/mo | Serious gaming, large file sharing, and 4K streaming. |
| Fios 2 Gig | Download and upload average wired speeds of 1.5 Gbps - 2.3 Gbps | $109.99/mo | Heavy-duty professional use and large smart home setups. |
|
5G Home Internet (Multiple options) |
From 100 Mbps to 1 Gbps | Starting at $50/mo | Addresses where Fios isn’t available. |
Prices shown include a $10 Auto Pay discount. Bundle home internet with any qualifying mobile phone plan and save $15/mo more. Check for additional promotional discounts and offers for Fios, which are often available.
Use the availability checker above to confirm which Verizon Home Internet options are available at your local address.
Where is Verizon Fios available
in New York City?
Verizon Fios Home Internet is widely available in all five NYC boroughs, though coverage within each borough varies by building and street. Use the availability checker above to find out which Verizon Home Internet options are available at your address — Fios, 5G Home Internet or both.
-
Manhattan
Fios is widely available across Manhattan, including the Upper West Side, Upper East Side, Midtown, Chelsea, Greenwich Village, the Lower East Side, and Harlem.
-
Brooklyn
Fios is widely available across Brooklyn, with strong coverage in Park Slope, Williamsburg, Brooklyn Heights, Bay Ridge, and Sunset Park. Newer Downtown Brooklyn and Brooklyn Navy Yard developments typically are pre-wired for Fios.
-
Queens
Fios is widely available in Queens, spanning most of Astoria, Long Island City, Forest Hills, Flushing, and Jackson Heights.
-
The Bronx
Fios is widely available across the Bronx, including Riverdale, Throgs Neck, Pelham Bay, and Mott Haven.
-
Staten Island
Fios coverage is strongest in the North Shore (St. George, New Brighton, Stapleton) and parts of the South Shore (Great Kills, Tottenville).
Check if a Verizon store in your area carries Fios and 5G Home Internet if you’d like to discuss your options in person.
How does Verizon Fios fiber internet compare to Spectrum and Optimum in New York City?
| Provider | Download Speed | Upload Speed | Technology | Availability |
|---|---|---|---|---|
| Verizon Fios | 300 Mbps – 2.3 Gbps | 300 Mbps – 2.3 Gbps | 100% fiber-optic | All 5 boroughs |
| Spectrum | 200 Mbps – 1.0 Gbps | 10 - 35 Mbps | Hybrid fiber-coaxial | All 5 boroughs |
| Optimum (Cable) | Up to 940 Mbps | Up to 35 Mbps | Hybrid fiber-coaxial | Most boroughs |
| Optimum (Fiber) | Up to 8 Gbps | Up to 8 Gbps | 100% fiber-optic | Limited boroughs (Bronx and Brooklyn) |
Symmetrical speeds
Fios provides upload speeds that match your download speeds, on most plans. This is critical for low lag video calls, gaming, large file uploads, and other common activities. Verizon Fios is a 100% fiber-optic network across its entire footprint, so you are guaranteed a fiber-to-the-home connection with near symmetrical speeds, regardless of your neighborhood. Optimum’s and Spectrum’s hybrid fiber-coaxial network can deliver slower upload speeds than download speeds.
Transparent pricing
Fios internet plans include taxes and fees in the advertised price, with no hidden equipment rental costs for the router or other surprise charges.
Mobile + Home savings
Customers with a Verizon mobile plan can save up to $15/mo on their Fios internet bill.
Frequently asked questions
What is fiber internet and how does it work?
Fiber internet, like Verizon Fios Home Internet, is a 100% fiber-optic network offering fast and reliable internet. It uses ultra-thin glass strands to transmit data at the speed of light.
Is fiber internet available in my area?
Verizon Fios Home Internet, a 100% fiber optic network, is widely available in New York City, throughout Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. Use the availability checker above to confirm Fios availability at your specific address or call 1-800-VERIZON (1-800-837-4966).
How does Verizon Fios and 5G Home Internet get installed in an apartment building or home?
Installation depends on the product and your building:
- In apartment buildings or homes pre-wired for Fios: Self-installation, where available, means the equipment ships to the customer.
- In apartment buildings or homes not yet wired for Fios: Verizon coordinates with the property manager/owner to wire and install service.
- In older buildings: Verizon handles this routinely, coordinating with building management to install the wiring.
- 5G Home Internet: Self-installation, no wiring required, and the equipment ships to the customer.
Is Verizon Fios fiber home internet better than cable or hybrid fiber-coaxial providers?
The key advantages of Verizon Fios Home Internet are a 100% fiber optic network, with download and upload average wired speeds of 1.5 Gbps - 2.3 Gbps, ultra-low latency, and strong reliability. This provides low lag performance for video calls, gaming, streaming, multiple users and other common activities. Cable network upload speeds are typically significantly slower than download speeds.
Is there a cost for Fios or 5G Home Internet installation?
If your home is not pre-wired for Fios, installing Fios in your home may incur a cost for a technician to come out and perform the installation. If your home is already pre-wired, the fee is waived and you may have the option to self-install the router yourself.
Is a Fios or 5G Home Internet router provided and included in the price?
Yes. All Verizon Fios and 5G Home Internet plan options include a high-performance Wi-Fi 6 or 6E router. Pricing is all in.
Is Verizon Fios Home Internet good for gaming or working from home using Ethernet?
Yes. Verizon Fios's 100% fiber-optic network delivers ultra-low latency, symmetrical upload and download speeds, on most plans, and reliable performance under load — ideal for competitive gaming and working from home. A wired Ethernet connection to the included Wi-Fi 6 or 6E router maximizes these benefits by providing a stable connection.
How fast is fiber internet?
Verizon Fios Home Internet offers fiber-optic download speeds ranging from 300 Mbps to up to 2.3 Gbps depending on your plan. Unlike most cable providers, fiber internet delivers nearly symmetrical speeds on most plans, meaning your upload and download speeds are equally fast, great for gaming, video conferencing, uploading files, multiple users, and other common activities.
How much does fiber internet cost?
Verizon Fios Home Internet starts at $49.99/mo for the 300 Mbps plan with Auto Pay. Plan prices increase up to $109.99/mo for 2 Gig plan with Auto Pay. You can save an additional $15/mo off when you bundle any Fios plan with any Verizon mobile phone plan. Check for additional promotional discounts and offers on Fios, which are often available. Eligible customers who participate in Federal Assistance Programs can get Verizon Home Internet for as low as $20/mo with Verizon Forward.
Is 5G home internet better than fiber internet?
For most use cases, no — Verizon Fios Home Internet's 100% fiber-optic network delivers higher peak speeds, lower latency, and more consistent performance under load. But 5G Home Internet installs faster, reaches addresses Fios currently doesn't, and performs well enough for smaller households, normal streaming, and standard working from home. So, the right answer depends on the address and the household.