+play lets you manage your digital subscriptions in one place. You get a view of your subscriptions and what you're paying for. You can: Manage subscriptions (e.g., video, gaming, lifestyle, etc.). Access content as you're used to, directly from each content partner's app or online portal. Easily cancel services so you're only paying for the things you want. View and manage payments all in one place. Learn more by visiting our +play FAQs - Manage your online subscriptions.

+play Monthly Credit perk for select mobile and home internet plans FAQs

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+play Monthly Credit perk overview

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This perk is longer available to add to your account. If you have this perk, manage any active +play subscriptions you already have. Learn about other perks available with myPlan and myHome.

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What is +play?

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+play lets you manage your digital subscriptions in one place. You get a view of your subscriptions and what you're paying for.

You can:

Manage subscriptions (e.g., video, gaming, lifestyle, etc.).
Access content as you're used to, directly from each content partner's app or online portal.
Easily cancel services so you're only paying for the things you want.
View and manage payments all in one place.

Learn more by visiting our +play FAQs - Manage your online subscriptions.

Am I eligible to get the +play Monthly Credit perk?

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The +play $10/month perk can no longer be added to accounts. If you have this perk with your mobile phone or home internet plan, you can keep the perk.
Keep in mind:

New subscription enrollments are no longer available through +play.
Only Account Owners and Account Managers can add and remove perks. Anyone on the account can activate perks. Learn about managing account roles.

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How does the +play Monthly Credit perk billing work?

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The $10/month per line charge appears on your:

Mobile bill if the perk is added to your mobile phone plan or wireless home internet plan (5G Home, 5G Home Plus, 5G Home Ultimate, LTE Home*, LTE Home Plus*, Verizon Home Internet Lite).
Fios Home Internet bill if the perk is added to your Fios Home Internet account.

The perk renews automatically each month until you cancel it.

You can cancel your perk subscription anytime in My Verizon.

*New sign-ups for LTE Home plans are no longer available. Existing LTE Home customers can switch LTE Home plans or explore other Verizon Home Internet options.

How do I view my +play Monthly Credit?

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You can view your+play monthly credit balance in the +play Billing section. To view, sign in to +play. Choose Account then choose the +play tab. Choose Billing & Credits. Scroll down to +play Credits to see your available credits.

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What happens to subscriptions I'm paying for with +play Monthly Credits if I cancel my perk?

+play Monthly Credit perk cancellation

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Canceling your +play Monthly Credit perk means your existing subscriptions continue at the current market price. The $10 monthly charge isn't refunded. Your $15 monthly credit remains until it expires. Cancellation is final. To cancel:

Mobile/Home accounts: Manage perks in My Verizon.
Fios accounts: Manage perks on your My Verizon homepage.

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Here's what happens if you cancel your +play Monthly Credit perk. Your existing subscriptions through +play continue at the then current market rate and are charged on the payment method on file with +play.

The $10 charge for that month isn’t refunded or prorated. The $15+play Monthly Credit for that month remains in your account until its expiration date.

To cancel:

Mobile phone, 5G Home Internet, LTE Home Internet*, Verizon Home Internet Lite accounts - Visit Products & perks in My Verizon to manage the perk.
- For step-by-step perk un-enrollment instructions visit: My Verizon app - Manage Perks or My Verizon Website - Manage Perks
Fios Home Internet account - Visit My Verizon. On your homepage, scroll down to view your perks. Select the perk to manage.

Good to know: If you cancel this perk, you cannot re-add it to your account.

*New sign-ups for LTE Home plans are no longer available. Existing LTE Home customers can switch LTE Home plans or explore other Verizon Home Internet options.

What happens to my perk if I cancel or change my eligible plan?

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Here's what happens if you change your eligible plan. If you:

Change the line with the perk from a qualifying plan to another qualifying plan, your perk won't change.
If you cancel your qualifying plan, or change to a non-qualifying plan, then going forward you'll no longer get the +play Monthly Credit perk.

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How do I get help with +play Monthly Credit perk questions?

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Learn more about troubleshooting +play subscriptions. For perk enrollment and billing questions you can contact us.

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+play Monthly Credit perk for select mobile and home internet plans FAQs

What is +play?

Am I eligible to get the +play Monthly Credit perk?

How does the +play Monthly Credit perk billing work?

How do I view my +play Monthly Credit?

What happens to subscriptions I'm paying for with +play Monthly Credits if I cancel my perk?

What happens to my perk if I cancel or change my eligible plan?

How do I get help with +play Monthly Credit perk questions?

Additional support

+play FAQs - Manage your online subscriptions

+play FAQs for Fios customers

+play promos FAQs

+play Content Providers - support and contact info