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Understand the shipping options for your online Verizon mobile order, including timing, free 2-day shipping and more.
You can also visit our Pro On the Go same-day delivery and setup FAQs.
Review the shipping options and order dates to receive your order by 12/24/25:
| Shipping option | Place order by |
|---|---|
| Overnight | 12/23/25 to receive by 12/24/25 |
| 2-day | 12/21/25 to receive by 12/24/25 |
| US Postal Service 3-5 day | 12/17/25 to receive by 12/24/25 |
Good to know: Learn about 2025 Holiday Return and Exchange Policy for wireless devices and accessories.
You'll see these choices when you buy a mobile device or accessory from our website:
| Shipping type | Order by | Cost |
|---|---|---|
| 2-Day | 8 PM ET | $9.991 |
| Ground 3-5 days | 4 PM ET | Free |
| Next Day by 8 PM | 6 PM ET | $12.99 |
| Priority Overnight | 6 PM ET | $14.99 |
| Saturday2 | 4 PM ET | $19.99 |
| 2-Day (Accessories-only orders above $49.99) |
8 PM ET | Free |
| 2-Day (Accessories-only orders below $49.99) |
4 PM Local time | $6.99 |
| Ground 3 to 5 days (Accessories only)3 |
4 PM Local time | Free |
| In-Store Pickup | Anytime4 | Free |
There's a $2 charge for each additional device or accessory added to any order.
Shipping charges are calculated based on the options you choose and the number of devices or accessories being shipped.
12-day shipping for $9.99 is available for most orders. New customers and existing customers who add a new line of service may be waived this fee as part of a promotional offer. Applies to purchases placed online for delivery within the US only, excluding Alaska and Hawaii.
2Saturday shipping is available on Friday only.
3Prepaid orders must be completed by 4 PM local time to qualify for same day shipping.
4In-Store Pickup is available during normal business hours at Verizon owned and operated stores.
Changing the shipping address after ordering may not be possible:
New customers – For your security, we don't allow new Verizon customers to change a shipping address after an order is submitted. To change the address, you must cancel your order and submit a new order with the new address.
Current customers – Devices often ship immediately after an order is placed. If the device is being shipped, the address can't be changed or updated. You can click Chat with us at the bottom right corner of the page to ask if a change is possible.
Yes, we may require a signature for any order over $75 from someone at the delivery address.
The shipping carrier will make 3 delivery attempts and then the order will be returned and canceled.
It depends on which shipping option* you select.
2-day shipping:
Overnight shipping:
Any order placed after the current business day cutoff, will ship the following business day.
*Available for purchases placed online within the US only, excluding Alaska and Hawaii.
**Subject to credit authorization, verification and inventory availability.
No, we can't ship to a PO Box. We only deliver to street addresses. However, you can use a PO Box address for billing purposes.
In-Store Pickup is available in select areas. Visit our Pick up your online order at a Verizon store FAQs for more information.
You can find your order invoices on the My Orders page in My Verizon.
To view an order invoice:
You can track your shipment on the My Orders page in My Verizon. Select the order you want to track, and then tap the tracking number link.
Note: If the tracking number doesn't appear as a link, tracking is unavailable with that courier.
Once you complete your order, you'll receive an email confirming that the order has been shipped. The email includes the order tracking number and an expected delivery date.
To check your order status, go to the My Orders page in My Verizon.
Check your shipping confirmation email and contact the shipping carrier if your order doesn't arrive by the expected delivery date.
If you're not satisfied with your purchase, you can return the product with the original sales receipt within the return period specified in our Return Policy. A restocking fee may apply.
View our Return a device or accessory video for more information.