Review our 30-day return policy for complete return details and requirements.
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Verizon mobile 30-day return and exchange FAQs
Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A restocking fee
Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, etc.) you must return or exchange at that location.
About making a return or exchange
How to return or exchange mobile merchandise
Complete a transaction
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