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Phone screen issues: Display is black, bleeding or not responsive

Read these FAQs for help with common phone screen issues like why is my phone screen frozen? Why is my screen bleeding or has missing colors? What's the reason my screen is flickering or distorted? Why isn't my touch screen responsive? And more.

If these answers don't solve your issue, visit our Troubleshooter. You can expect to fix most issues in under 5 minutes. If you need more help we'll connect you to a Customer Service Representative.

Troubleshoot your device.
Use our Troubleshooting Assistant to fix your device issues.