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Verizon Jetpack® MiFi® 7730L - Support Overview

Find support and online tools for your Jetpack MiFi 7730L.
Setup instructions
Learn how to set up your Jetpack MiFi 7730L.

Interactive simulator

The interactive simulator provides step-by-step instructions for how to use your device.


Jetpack MiFi 7730L User Guide (PDF)
This user guide can help you get the most out of your device.

Troubleshoot Jetpack MiFi 7730L
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Activating Your New or Certified Pre-owned Verizon Jetpack

Get step by step instructions on how to activate and set up your new or Certified Pre-Owned 4G LTE Jetpack MiFi, Jetpack Mobile Hotspot, or Ellipsis Jetpack.

Self Activation - Prepaid Mobile Broadband

Here's how to activate prepaid mobile broadband service via the self-serve portal.

Verizon Jetpack MiFi 7730L - Activate / Set Up Device

Here's how to activate your Verizon Jetpack MiFi 7730L

Verizon Jetpack MiFi 7730L - Sign in to the Admin Page

Here's how to navigate to the admin page for your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L Quick Reference Guide (PDF)

Get to know your new Verizon Jetpack MiFi 7730L with this quick reference guide.

Verizon Jetpack MiFi 7730L User Guide (PDF)

This User Guide can help you get the most out of your device.

Alerts & Reminders

Verizon JetpackMiFi 7730L - Manage Alerts / Notifications

Here's how to turn audio alerts (low battery, etc.) on/off for your Verizon Jetpack MiFi 7730L.

Basics

How to Check Verizon Coverage in the US

Here's how to check for Verizon wireless coverage while in the US, find steps to check coverage and determine what the indicators on your device mean.

Re-installing PC Card / USB Modem Drivers

Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.

Verizon Jetpack® MiFi® 7730L Simulator: Charging Your Jetpack

Discover how to charge your Verizon Jetpack MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Getting to Know Your Jetpack

An interactive map of the Home screen and buttons on your Verizon Jetpack MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Turning Your Jetpack On and Off

Learn how to power on and shut down your Verizon Jetpack MiFi 7730L.

Video: Jetpack Digital Presentation
(length: 1:33)
Watch this video to learn how to get a fast and reliable internet connection wherever you go with a Verizon Jetpack.
Length: 1:33

Battery & Power

Verizon Jetpack MiFi 7730L - Battery Power Management Settings

Here's how to configure display, sleep and power-down options for your MiFi 7730L.

Verizon Jetpack MiFi 7730L - Insert / Remove Battery

Here's how to insert / remove the battery for your MiFi 7730L.

Verizon JetpackMiFi 7730L - Charging Options

Here's how to identify ports and view the charging status of your Verizon Jetpack MiFi 7730L.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Data

Verizon Jetpack MiFi 7730L - View Data Usage

Here's how to view how much data your Verizon Jetpack MiFi 7730L has used.

Verizon Jetpack® MiFi® 7730L Simulator: Viewing Data Usage

Learn how to view the data usage on your Verizon Jetpack MiFi 7730L.

Device ID & Info

Verizon Jetpack MiFi 7730L - View Device ID (ESN/ IMEI / MEID)

Here's how to view the device ID (IMEI) for your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - View Diagnostic Info

Here's how to view device and network-specific info for your Verizon Jetpack MiFi 7730L.

Verizon JetpackMiFi 7730L - View Phone Number

Here's how to view the mobile number your Verizon Jetpack MiFi 7730L is using.

Device Settings

Verizon Jetpack MiFi 7730L - Advanced Settings

Here's how to change advanced settings on your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - Auto Shutdown

Here's how to choose a shutdown time limit for your Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - LAN Settings

Here's how to configure advanced LAN settings for your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - MiFi Share Settings

Here's how to change MiFi share settings on your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - Port Filtering

Here's how to block access to services or apps on your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - Port Forwarding

Here's how to configure your Verizon Jetpack MiFi 7730L port settings if access is blocked.

Verizon Jetpack MiFi 7730L - Turn Airplane Mode On / Off

Here's how to turn Verizon network services on/off or if data isn't working.

Verizon Jetpack MiFi 7730L - Wireless Network Security Settings

Here's how to view/change security settings (password) for your Verizon Jetpack MiFi 7730L.

Verizon JetpackMiFi 7730L - DMZ Settings

Here's how to test your MiFi 7730L firewall settings.

Verizon Jetpack® MiFi® 7730L Simulator: Accessing Settings

Explore how to access settings on your Verizon Jetpack MiFi 7730L to change alert sounds, turn off GPS and more.

Verizon Jetpack® MiFi® 7730L Simulator: Adjusting the Screen Timeout

Learn how to adjust your screen timeout on yourVerizon Jetpack MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Changing the Jetpack Wi-Fi Password

Learn how to change the password for your Jetpack MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Signing in to the Jetpack Website

Learn how to sign in to the Jetpack website to change the settings on your Jetpack MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Updating Your Jetpack Software

Learn how to update the software on yourVerizon Jetpack MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Viewing Connected Devices

Find out how to see what devices are connected to your Verizon Jetpack MiFi 7730L.

GPS & Location Based Services

Verizon Jetpack MiFi 7730L - GPS over Wi-Fi

Here's how to change GPS over Wi-Fi settings for your Verizon Jetpack MiFi 7730L.

Hotspot

Verizon Jetpack MiFi 7730L - Edit Access Point Name (APN)

Here's how to configure which APNs your Verizon Jetpack MiFi 7730L can use.

Verizon Jetpack MiFi 7730L - Tethered Modem Connection

Here's how to disable Wi-Fi connectivity on your MiFi 7730L and use a tethered connection.

Verizon Jetpack MiFi 7730L - View Connected Devices

Here's how to view info about devices connected to your Verizon Jetpack MiFi 7730L.

Verizon JetpackMiFi 7730L - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to change the settings if you're having issues connecting your MiFi 7730L to Mobile Hotspot.

Lock, Unlock, Password & Security

Verizon JetpackMiFi 7730L - Change the Admin Password

Here's how to change the password used to access the Admin page for your MiFi 7730L.

Memory/Storage

Verizon Jetpack MiFi 7730L - Connect a USB Mass Storage Device

Here's how to connect a mass storage device via USB to your MiFi 7730L.

Operating System & Software

Verizon Jetpack MiFi 7730L - Restore Settings to Factory Defaults

Here's how to reset your MiFi 7730L if it won't connect, crashes/resets, freezes or runs slowly.

Verizon Jetpack MiFi 7730L - Software Update

Get instructions on downloading the latest software update for performance improvements to your MiFi 7730L, including current security patches.

Verizon Jetpack MiFi 7730L - Update Firmware

Here's how to check for software updates for your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - View Software Version

Here's how to view the software version your Verizon Jetpack MiFi 7730L is running.

SIM Card

Verizon Jetpack MiFi 7730L - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your MiFi 7730L.

Verizon Jetpack MiFi 7730L - Modify SIM PIN

Here's how to change the SIM card lock code on your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - Turn SIM PIN On / Off

Here's how to lock the SIM card for your Jetpack MiFi 7730L to prevent use until a PIN is entered.

Verizon Jetpack MiFi 7730L - Unblock SIM PIN

Here's how to unblock the SIM card on your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - View SIM Card Number

Here's how to view the SIM card number for your Verizon Jetpack MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Inserting and Removing the Nano SIM Card

Discover how to put and remove a SIM card into your Verizon Jetpack MiFi 7730L.

Status Indicators/Lights

Verizon Jetpack MiFi 7730L - LED Status Indicators

Here's how the LED status indicator is used on your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - View Signal Strength

Here's how to view the signal strength (signal bars) for your Verizon Jetpack MiFi 7730L.

Text & Multimedia Messaging

Verizon Jetpack MiFi 7730L - View Text Messages

Here's how to view text messages sent to your Verizon Jetpack MiFi 7730L.

Verizon JetpackMiFi 7730L - Delete Messages

Here's how to delete messages from your Verizon Jetpack MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Viewing Messages

Discover how to view a text message using your Verizon Jetpack MiFi 7730L.

Tips, Tricks & Shortcuts

Verizon Jetpack® MiFi® 7730L Simulator: Finding Additional Help

An interactive guide on how to find help on your Verizon Jetpack MiFi 7730L.

Wi-Fi & Network

Verizon Jetpack MiFi 7730L - MAC Filtering

Here's how to control MAC address access for your Verizon Jetpack MiFi 7730L.

Verizon Jetpack MiFi 7730L - Network Mode Settings

Here's how to view Network Mode Settings if your MiFi 7730L is having issues with data services.

Verizon Jetpack MiFi 7730L - Turn Network Name (SSID) On / Off

Here's how to display or not display your Verizon Jetpack MiFi 7730L Wi-Fi name to other devices.

Verizon Jetpack MiFi 7730L - View Network Name and Password

Here's how to find the password/key for your Verizon Jetpack MiFi 7730L.

Verizon JetpackMiFi 7730L - Change the Wi-Fi Password

Here's how to change the Wi-Fi password used to connect to your MiFi 7730L.

Verizon Jetpack® MiFi® 7730L Simulator: Connecting To Your Jetpack

Learn how to connect to the WiFI network on your Verizon Jetpack MiFi 7730L.