Verizon launches new military benefit, providing even more flexibility
Eligible military customers now benefit from new temporary service suspension options and other exclusive offers as part of a new standard in customer experience set across Verizon’s family of brands.
NEW YORK, N.Y. - Building on its commitment to the military community, Verizon has introduced a new short-term military suspension option designed to meet the unique needs of service members. Alongside exclusive discounts and benefits across mobile and home, Verizon is substantially improving flexibility, choice and value to those who serve.
Military customers deployed for less than 90 days, even within Verizon's coverage area, can now take advantage of Verizon’s new Military Short Term Suspend option. During deployment, the customer's line will be temporarily suspended and charged $10/month or their monthly service price, whichever is lower.
Additionally, long-term suspension options remain available for eligible customers on deployment from 90 days to 3 years, allowing them to avoid charges for services and features on the suspended line, including device payment installments, for the entire duration of the service suspension. For disconnection, customers have two options: they can either pay off the remaining balance or return their device in good working order to have the remaining installment balance waived. To learn more and check your eligibility, please visit verizon.com/support/military-veterans-faqs/
These enhanced benefits are a part of Verizon’s customer experience transformation, announced earlier today, which aims to empower customers with simpler, more personalized support. This evolution, a key component of Verizon's multi-year consumer plan, brings immediate and ongoing improvements to customer care, digital services, and retail, setting a new industry standard across every aspect of service.
“We have set standards in network reliability, choice and innovation on behalf of customers, and are committed to continuously raising the bar on how we support their individual needs - which means reliability and flexibility so they can stay connected, on their terms,” said Sowmyanarayan Sampath, Verizon Consumer CEO. “Our military personnel in training or those on short-term domestic assignments deserve an option tailored to their needs.”
Exclusive Offers and Benefits for Those Who Serve
Eligible military customers can enjoy 4 lines starting at $25/line per month on Unlimited Welcome1 (plus taxes and fees) and Fios Home Internet from just $45/month with Auto Pay. By bundling mobile and home services, customers with the military discount can unlock an additional $15 in savings on Fios Home Internet for as low as $30/mo with Auto Pay2, while retaining myPlan benefits such as Verizon’s 3-year price lock guarantee (applicable to base monthly rate only), depending on the choice of plan.
Verizon also provides career opportunities, competitive savings and exclusive benefits for military members, veterans and their families. These include:
- 25% off accessories online and 10% off in-store
- Dedicated parking at select Verizon retail locations
- Premium phone setup experience at select locations
- Extensive career tools and resources
To learn more about these benefits, resources and Verizon’s investment in those who serve, please visit verizon.com/military.
Special Pricing For Military Personnel With Tracfone
Tracfone, a leading prepaid brand powered by Verizon’s award-winning network, is paving the way in the no-contract industry by honoring those who serve. Tracfone is proud to support veterans and active-duty personnel customers with 10% off all $20/mo or higher Unlimited Talk and Text Plans, providing even more value for those who serve. Veterans and active-duty personnel can easily verify their eligibility through secure ID.me, making it simple to start saving. For more information, visit Tracfone.com/deals/military-discount.
1 For eligible military; approved verification documents req’d. Unlimited Welcome: $30/line/mo for 4 lines, less $20 account discount. Auto Pay and paper-free billing req’d. Unlimited 5G / 4G LTE: For Unlimited Welcome plan, in times of congestion, your data may be temporarily slower than other traffic. Domestic data roaming at 2G speeds.
2 For eligible military. Approved verification documents req’d. One offer per account. New Fios 300 Mbps customers receive a $5/mo. discount. Auto Pay: $10/mo. discount with Auto Pay & paper-free billing. Mobile + Home Discount: Enrollment req’d. for $15/mo discount. For existing postpaid mobile customers with a Verizon mobile plan (excludes prepaid, business and data-only plans) and Fios home internet. Fios 300 Mbps: $99 setup and other terms may apply. Availability varies. Subj. to credit approval. Wired and wireless speeds vary due to device limits, multiple users, network & other factors. See verizon.com/yourspeed for more info.