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State Government Affairs

Strengthening interactions.  
Improving communications.

Our team has accountability for legislative and regulatory affairs, community relations and supporting corporate responsibility initiatives in all 50 states.

We advocate on Verizon’s behalf and represent its interests before all levels of state and local government. And we seek to strengthen interactions and communications between all parties interested in leveraging innovative technology to deliver solutions that improve people’s lives.

Here, you'll find recent reports, popular links, notices and filings required under state regulations.

Popular links

  • New York State Petitions

    Browse history of NYPSC petitions for orders of entry.

    1
  • White
    Pages

    Look up a phone number online or order a paper directory.

    1
  • Boston Fios project

    Our network investment in Boston is setting the gold standard.

    1
  •  Public Policy Blog

    View the latest posts and stories from our public policy team.

    1

State notices

Verizon publishes notices to provide everyone with timely information on a variety of issues – including changes to our wireline and Fios network and information on local agreements.

 

State

All

Effective date

Resource

Description

01.01.2016

State Tariffs website

Verizon tariffs, product guides, agreements and related materials

01.01.2016

Verizon White Pages

Online directory of residential listings

01.01.2016

Lifeline

Program offering telephone discounts to qualified low-income customers

01.01.2016

National Do Not Call Registry

Information about the National Do Not Call Registry

 

Connecticut

Effective date

Document name

Description

12.31.2015

Vegetation Management Inquiries (PDF)

Consumers with vegetation management issues can contact Verizon.

 

Nebraska

Effective date

Document name

Description

Ongoing

NSTEP Equipment Program Info (PDF)

Qualifying Nebraska residents may be eligible for a free phone through the Nebraska Specialized Telecommunications Equipment Program (NTSEP).

 

New Jersey

Effective date

Document name

Description

06/30/2019

Bona Fide Retail Request (BFRR) Program has expired (PDF)

Important information regarding the expiration of the Bona Fide Retail Request (BFRR) Program,

 

New York

Pennsylvania

Effective date

Document name

Description

12.31.2015

Meeting Our Chapter 30 Commitments (PDF)

Information about Verizon's commitment to the broadband deployment as outlined under Chapter 30 guidelines.

03.04.2015

Reclassified Wire Centers (PDF)

Information about the wire centers and exchanges reclassified as "competitive" and the impact on consumers on the affected areas.

 

Washington DC

Effective date

Document name

Description

10.17.2019

Authorized Payment Center Locations (PDF)

Current list of authorized payment centers in the District of Columbia.

06.22.2016

DC Relay Service (PDF)

Information about the DC relay service for the deaf, blind, hard of hearing or speech disabled.