Main menu

Company Policies

Committed to the
highest ethical standards.

Verizon takes a stand on the issues that support our customers, employees and communities. Our commitment to integrity and respect is defined in the company policies, guidelines and statements below.


Network and privacy

  • Committed to an Open Internet.

    We believe in an Open Internet that provides consumers with choices and Internet access when, where and how they want.

  • Enabling access to and control of content.

    Verizon is committed to providing you with industry-leading education and tools to help you control what is appropriate for you and your family.

  • Respecting customer privacy.
    Our privacy policy is designed to inform you about the information we collect, how we use it and your options about certain uses of information.
  • Digital Safety

    Verizon is committed to serving parents through products and services that empower them to make the best decisions for their kids.



  • Keeping our supply chain free of conflict minerals.

    We are working with the Global e-Sustainability Initiative to identify “clean” sources for tantalum, an important conflict mineral used in some electronic equipment.

  • Protecting the environment.

    We are committed to protecting the environment and the health of our employees, customers and the communities where we do business. 

  • Using paper resources responsibly.

    Our goal is to reduce the negative impacts of paper consumption by promoting environmentally responsible sourcing, use and disposal practices.

  • Setting goals to minimize impact.

    Throughout our operations, we have adopted strategies and set goals to minimize Verizon’s environmental impact.

Employee and workplace

  • Defining a code of conduct.
    We are committed to the highest ethical standards as defined in our code of conduct. Employees are certified to promote compliance with these standards.
  • An equal opportunity employer.

    Verizon is committed to a workplace free from unlawful discrimination and harassment.  

  • Compensating equitably for similar work.

    We believe that businesses must play a critical role in reducing the national pay gap for women.    

  • Promoting values that foster human rights.

    We believe in creating an environment of respect, integrity and fairness for our employees and customers wherever we do business.

  • Disability accommodations

    Verizon is committed to working with and providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.

  • E-verification and Right to Work

    We verify the identity and employment eligibility of all persons hired to work in the United States.

Supplier and product

  • Employing Universal Design Principles.

    We are committed to providing accessible products and services to the broadest range of customers.

  • Seeking suppliers with shared core values.

    We ask our suppliers to work with us toward achieving high ethical standards by agreeing to our Supplier Code of Conduct. 

  • Device unlocking policies

    We have separate device unlocking policies that cover postpay and prepaid devices, as well as special rules for deployed military personnel.

  • Consumer safety information

    Take a moment to read up on important topics about your Verizon products, such as account security, emergency info and wireless issues.