How we operate

With integrity, respect, accountability
and a high standard of performance.

From 5G to Fios, our values  
shape everything we do.

Verizon’s core purpose is to give people the ability to do more. It guides the positions we take when it comes to regulatory and policy issues relevant to our customers and our business.

So whether it’s our commitment to an open internet, our focus on online safety or our belief in corporate transparency, we want you to know where Verizon stands on issues important to you and your connected life.

Beyond the  
bottom line

Making our mark on issues that matter. 

  • 2.9M
    across 17 states through our LTE in Rural America program
  • 8.2M
    metric tons
    of carbon dioxide equivalent emissions eliminated
  • $35B
    spent to date
    with diverse suppliers, directly and indirectly, since 2011

Public policy  

We support policies that promote consumer choice, competition & innovation.

  • Protecting privacy.

    We support federal consumer privacy legislation. Our ability to realize the full potential of our future depends on it. Read an article by our chief privacy officer, Karen Zacharia on where Verizon stands on privacy.

  • Facilitating infrastructure.

    For the digital future to thrive, policymakers and industry must work together to create a flexible regulatory framework aimed at accelerating the deployment of wireless broadband infrastructure.

  • Keeping the Internet open.

    We believe an Open Internet provides consumers with Internet access when, where and how they want. We invest $17 billion every year so that consumers can continue to consume more of the content, apps and services they want.

  • Committed to diversity.

    We promote diversity in our workforce, leadership and suppliers because it allows us to draw from a wider spectrum of experiences, ideas, points of view—and makes our company a more interesting place to work.

  • Promoting safety & security. 

    We’re dedicated to promoting safe, secure and responsible digital citizenship, so that everyone can reap the benefits technology has to offer. 

  • Advocating on a state level.

    We advocate for our customers and businesses before all levels of state and local government. Review our notices and filings on our state government affairs page.


Transparency in reporting & policies

We are redoubling our efforts to be transparent and put reporting and policies in place that engender customer trust.


Company policies

Policy blog

More articles
Scales of Justice

Verizon General Counsel Craig Silliman announces the expansion of the company’s pro-bono program to include criminal justice issues.

Lifting Up

Introducing Season 2 of Verizon’s Lifting Up podcast