Connecting communities and empowering lives
Our promise
To connect communities with affordable wireless and impactful programs to support the customers we serve
Our partners
Through trusted partnerships with organizations like Empower Work, Goodwill, United Way and AARP’s Older Adults Technology Services (OATS) we can deliver resources where they’re needed the most
Our reach
With 100,000 points of distribution nationwide, we’re meeting our customers where they are and helping to build stronger, more resilient communities
Connection Protection keeps you connected
Affected by layoffs or work hardships? Connection Protection provides 3 months of service to help in your job search. ¹ Our partners at Empower Work also provide resources for work hardship.
94%
of program participants report that the program helped alleviate financial stress
85%
of participants said Connection Protection helped them during job insecurity
75%
stayed connected with potential employers
2 in 5
Connection Protection users accepted a new job offer
How this contract worker stayed connected when it mattered most
- Yasmine continued to stay connected with friends, family, recruiters, and job prospects.
- Yasmine gained access to career coaching and job resources from our nonprofit partner, Empower Work.
- Thanks to this support, Yasmine was able to stay connected and found a new job opportunity.
“
It will be one less stressor of making ends meet. It will also guarantee that I will have means of communication with potential employers to contact me & have access to the internet so that I may search for a job.
Madalyn
Testimonial from Visible Member
“
Now I'll be able to keep my only means of communicating with potential employers.
Jaison
Testimonial from Visible Member
Empowering working students with training, mentorship and career development
Total Wireless strengthens its commitment to local communities through the Total Spark program, empowering local nonprofits with grants to support working students.
32%
of working students primarily have a job to support their families
90%
of working students consider mobile phones an essential tool for staying connected
73%
of working students wish they had additional support to help them pursue a career ²
Making Lifeline sign-ups easy and accessible amongst Walmart shoppers
We partner with United Way and Goodwill Industries International to ease financial burdens for families by offering affordable plans, monthly discounts and emergency connectivity options.
Enhancing digital skills training and tech confidence in older adults
We equip older adults with critical digital literacy and online safety skills, building confidence, making technology approachable and helping them stay engaged in an increasingly digital world.
