Accessibility Resource CenterSkip to main content
About UsCareers
Support
Our Company
  • Our Company Overview
  • Who We Are Who We Are
    • Overview
    • Our Culture
    • History and Timeline
    • Headquarters & Contact Info
    • Verizon Fact Sheet
    • Leadership
  • What We Do What We Do
    • Overview
    • 5G
    • Innovation Labs
    • 4G LTE
    • Broadband & Fiber
    • Internet of Things
    • Managed Security
    • Verizon Ventures
  • How We Operate How We Operate
    • Overview
    • Code of Conduct
    • Management Governance
    • Open Internet
    • Policies
    • Retiree Information
    • State Government Affairs
 
News
  • News Center News Center
    • News Center
    • Networks & Platforms
    • Products & Plans
    • Responsible Business
    • Financial
    • Public Safety
    • Noticias
  • News Releases News Releases
    • News Releases
    • Media Contacts
    • B-roll and images
    • RSS Feeds
    • Emergency resource center
    • Verizon Fact Sheet
 
Responsibility
  • Responsibility Overview Responsibility Overview
    • Responsible Business Report
  • Digital Inclusion Digital Inclusion
    • Overview
    • Verizon Innovative Learning
    • Verizon Innovative Learning HQ
    • Small Business Program
  • Environmental Responsibility Environmental Responsibility
    • Disaster Resilience
  • Human Prosperity Human Prosperity
    • Overview
    • Reskilling Program
    • Employee Volunteers
  • Sharing our Success Sharing our Success
    • Overview
    • Giving and Grants
    • Employee Giving
  • Product Responsibility Product Responsibility
    • Overview
    • Accessibility
    • Account Security
    • Privacy Policy
  • Parenting in a Digital World Parenting in a Digital World
    • Overview
    • Digital Parenting 101
    • Young children 3-8
    • Preteens 9-12
    • Teenagers 13-18
    • By topic
    • Meet the editorial team
 
Investors
  • Investor Relations overview
  • Financial Reporting Financial Reporting
    • Overview
    • SEC Filings
    • Annual Reports
    • Quarterly Earnings
    • Stock Information
    • Dividend History
    • Tax Information
    • Fixed Income
    • Asset-backed Securitization
  • Corporate Governance Corporate Governance
    • Overview
    • Board of Directors
    • Board Committees
  • Shareowner Services Shareowner Services
    • Overview
    • Cost Basis Calculator
    • Shareowner FAQs
  • Responsible Business Reporting Responsible Business Reporting
    • Overview
  • News & Events News & Events
    • Investor Events & Webcasts
    • Investor News
    • Investor Calendar
    • Email Alerts
  • Contact Investor Relations
 
Support
About UsCareers
end of navigation menu
  1. About
  2. News
  3. Public Safety
  4. Emergency Response
  5. Verizon aids communities hit hard by Hurricane Francine
News Center
  1. Menu
    All News
    Networks & Platforms
    Products & Plans
    Responsible Business
    Public Safety
    Financial
    Noticias
    News Releases
    Media Contacts
    B-roll and images
    Verizon Fact Sheet
    RSS Feeds
    Emergency Resources
    Cable Facts
09/13/2024|Public Safety|Emergency Response

Verizon aids communities hit hard by Hurricane Francine

Media contact
Jeannine Brew Braggs
214-662-4430
jeannine.brew@verizon.com
Emergency Resources
B-Roll and Images

9.13.24 Update

Call/Text/Data usage incurred by customers living in Hurricane Francine-impacted parishes will be waived from September 13 - 19

To help residents in Louisiana most impacted by Hurricane Francine, Verizon is waiving postpaid domestic call/text/data usage incurred from September 13 - 19.

The waiver applies to all postpaid consumer customers, small business* and prepaid customers** in the following Louisiana parishes: Ascension, Assumption, Lafourche, St. James, St. Mary, St. John the Baptist, Tangipahoa and Terrebonne.

Customers do not have to take any action to take advantage of the offer. Any overages for those whose billing cycles have already closed will be automatically credited back.

**For prepaid customers using Straight Talk, Tracfone, Total Wireless, Simple Mobile, Walmart Family Mobile, Net10, GoSmart, and Page Plus, we are extending service end dates to September 19, 2024.

The Verizon network remains strong.

Our engineers have worked tirelessly to keep Louisiana connected and continue to monitor network performance. The redundancy built into Verizon’s network, along with the steadfast preparation measures undertaken by our engineers, helped keep Verizon customers in Louisiana connected in the wake of Hurricane Francine.

*Verizon small business customers include customers with 50 lines or less.

For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://www.verizon.com/about/news/emergency-resource-center

Tags:
Emergency preparedness

Related Articles

Verizon supports Florida and Georgia communities affected by Hurricane Debby
08/06/2024
To help residents in Florida and Georgia impacted by Hurricane Debby, Verizon is waiving postpaid domestic call/text/data usage from August 6-12. This will bring relief to the thousands of customers
Verizon delivers connectivity to Houston-area communities, first responders during Hurricane Beryl
07/12/2024
During Hurricane Beryl, Verizon delivered critical connectivity and communications capabilities to the community and public safety agencies.

Whether you are raising a concern or have only a question, we want you to know it’s important to us. You are about to visit a third-party website, and the information you provide will be submitted directly to Verizon Ethics. If you have any questions about how the information you share will be used, please view our Ethics Privacy Notice.

Proceed
Services & Solutions
  • Verizon.com
  • Mobile Plans
  • Mobile Devices
  • Home Services
  • Small and Medium Business
  • Enterprise Solutions
  • Verizon Connect
  • Public Sector
  • Partner Solutions
Support
  • Mobile Online Support
  • Home Online Support
  • Contact Customer Support
  • Sign in to your Account
  • Store Locator
  • Account Security & Fraud Claims
  • Accessibility
Innovation
  • Innovation Labs
  • Verizon Ventures
Network Technologies
  • 4G LTE
  • 5G
  • Fiber Optics
  • Multi-Access Edge Compute (MEC)
Careers
  • Welcome to the #VTeamLife
  • Life at Verizon
  • Culture & Diversity
  • Search Open Roles
  • Careers Site Map
Follow Verizon News
  • twitter
  • instagram
Follow Inside Verizon
  • twitter
  • instagram
Follow Verizon Careers
  • linkedin
  • twitter
  • instagram
Follow Customer Support
  • facebook-official
  • twitter
Follow VerizonGreen
  • twitter
  • Privacy Policy
  • California Privacy Notice
  • Health Privacy Notice
  • Your Privacy Choices
  • Terms & Conditions
  • Accessibility
  • Open Internet
  • Important Consumer Information
  • About Our Ads
  • Site Map
© 2025 Verizon