Verizon’s strength and resilience fuels growth, profitability and shareholder returns.
Understanding what consumers want
With an understanding that predictability, control and value drive today’s consumer decision-making, Verizon put an end to rigid one-size-fits-all offerings with the launch of myPlan in 2023 and myHome in 2024. Verizon further empowered customers this year with the introduction of a 3-year price lock and free phone guarantee for consumers and My Biz Plan and 3-year price lock guarantee for businesses.
Consumer business transformation
Verizon is meeting customers where they are as we move into the third phase and next evolution of our multi-year consumer business transformation. Our customer segmentation and product convergence strategies, as well as our strong value commitment strengthen long-term customer relationships across market segments and further extend Verizon's industry leadership.
Essential to people’s lives
Powering and empowering how people live, work and play, Verizon continues to innovate on our mobile and broadband platforms, bringing differentiated offers to the market and enhancing our value proposition, while elevating the customer experience and strengthening customer relationships.