Accenture and Verizon win a Global Telecoms (“Glotel”) Award for their collaboration on an innovative customer service solution that uses artificial intelligence (AI) and intelligent analytics to help Verizon customers resolve issues quickly and easily.
RootMetrics® ranks Verizon highest in overall network performance
For the 11th time in a row, Verizon's wireless network takes first place overall across the nation and was again unbeaten in every category including overall performance, reliability, data, calls, speed and text.
Verizon Wireless won more awards than any other wireless provider for a record 22nd time and ranked highest in wireless network quality performance in all six regions of the U.S. according to the J.D. Power 2019 U.S. Wireless Network Quality Performance StudySM – Volume 1.