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#1 overall network performance in the US

RootMetrics names Verizon best nationally for the 13th consecutive time.

Technology
Awarded on
01.28.2020

Verizon wins RootMetrics overall network performance award for record 13th consecutive time

RootMetrics

Verizon’s network swept the awards across all six categories of testing during the second half of 2019, including overall network performance, reliability, speed, data, call and text.

Technology
Awarded on
01.23.2020

Verizon: Most awarded wireless provider by J.D. Power. Ever.

J.D. Power

Verizon is named the no. 1 provider to deliver the highest level of network quality as part of the J.D. Power 2020 U.S. Wireless Network Quality Performance Study, Volume 1. For 12 straight years and 24 consecutive bi-annual reports, Verizon has earned top honors in numerous network performance categories in the eyes of consumers.

Technology
Awarded on
09.12.2019

Verizon wins tops SMB categories in 2019 J.D. Power Study

J.D. Power
For the third year in a row, Verizon ranked highest for Small/Medium Business (20-499 employees) among business wireline service providers, according to the J.D. Power 2019 U.S. Business Wireline Satisfaction Study. Verizon also ranked highest for Very Small Business (1-19 employees).
Technology
Awarded on
07.18.2019

Tops for network quality 23 times in a row.

J.D. Power

In the latest J.D. Power 2019 Wireless Network Quality Performance Study℠, Volume 2, customers rated Verizon #1 in every single category, including calls, messages, and data connection experiences.

Technology
Awarded on
07.15.2019

The nation’s best performing network for 12th straight time and the gap is growing.

RootMetrics

For the 12th time in a row, Verizon's wireless network takes first place overall across the nation and was again unbeaten in every category including overall performance, reliability, data, calls, speed and text.

Technology
Awarded on
06.03.2019

Verizon Up honored with five 2019 Loyalty360 awards

Loyalty360

Verizon Up secured Platinum in the Incentive and Reward Design, Program Partnership and 360 Degree Brand categories and was also named as a Top 10 Loyalty Program and a Top 10 Brand.

Technology
Awarded on
02.14.2019

AI and automation initiative of the year

Global Telecoms Awards

Accenture and Verizon win a Global Telecoms (“Glotel”) Award for their collaboration on an innovative customer service solution that uses artificial intelligence (AI) and intelligent analytics to help Verizon customers resolve issues quickly and easily.

Technology
Awarded on
02.12.2019

RootMetrics® ranks Verizon highest in overall network performance

RootMetrics

For the 11th time in a row, Verizon's wireless network takes first place overall across the nation and was again unbeaten in every category including overall performance, reliability, data, calls, speed and text.

Technology
Awarded on
01.17.2019

Highest in Wireless Network Quality Performance

J.D. Power

Verizon Wireless won more awards than any other wireless provider for a record 22nd time and ranked highest in wireless network quality performance in all six regions of the U.S. according to the J.D. Power 2019 U.S. Wireless Network Quality Performance StudySM – Volume 1.