Call Forwarding FAQs

With Call Forwarding, you can forward your mobile calls to another phone number, including another mobile phone or a landline phone, like your home or office number.

When Call Forwarding is turned on, your mobile phone won't ring when you receive a call. The call will be sent straight to the phone number that’s receiving your forwarded calls.

Call Forwarding is available on all plans.

If you don't have unlimited minutes, you'll be billed for all forwarded calls according to your plan. You'll be billed just like you would if you answered the call from your mobile phone, even if the calls are forwarded to a landline.

There's no monthly fee for Call Forwarding on most plans.

Note: A fee may apply on certain older plans. If you have a plan that includes long distance, long distance isn't charged on forwarded calls.

You won't be able to set up Call Forwarding if you're outside the Verizon mobile coverage area or traveling internationally.

However, if you set it up before you start roaming, Call Forwarding should continue to work while you're traveling.

The phone number you're forwarding calls to must be:

• An active voice-capable line
• In the US
• 10 digits long (area code must always be included, even if it's a local number)

Calls can't be forwarded to an international number.

No, Call Forwarding won't forward text messages you receive on your mobile phone, only calls.

If you set up Verizon Messages (Message+) on your phone, you'll be able to read your texts and reply to them online.