Support Phone Star Codes and Other Calling Features
Looking for star codes to use with your phone service?

Commonly used codes:

  • *69 Call Return
  • *77 Activate Anonymous Call Rejection
  • *60 Activate Call Blocking
  • *72 Activate Call Forwarding


Looking for Call History?

Fios Digital Voice customers can see call history by signing into My Verizon or by using the My Fios app.

Star Codes and other calling features

Discover ways to activate and deactivate several Fios Digital Voice and traditional voice calling features by using their pre-assigned Star Codes. The products listed and feature codes may not be available in all areas.

  • Star Codes

  • Other Fios Digital Voice features

  • Other Traditional home phone features

Use these quick-dial number combinations to easily activate and deactivate select Verizon calling features:

Feature Activate Deactivate
*69 Call Return *69 *89
  • Anonymous Call Rejection
  • Anonymous Call Block
*77 *87
Busy Redial *66 *86
Call Block *60 *80
Call Forwarding *72 *73
Call Forwarding Busy Line *90 *91
Call Forwarding Busy Don’t Answer *92 *93
Call Forwarding Busy Line/Don’t Answer (Variable) *42 *43
Call Trace *57  
Call Waiting Flash/Hookswitch  
Cancel Call Waiting *70 Hang up
Do Not Disturb *64  
Per Line Blocking (Selective) *67 Hang up
Per Line Blocking (Complete)   *82
Priority Call *61
  • *61
  • *81 in some cases
Select Call Forwarding *63
  • *63
  • *83 in some cases
Speed Dialing 8 *74  
Speed Dialing 30 *75  
Three-Way Calling Flash/HookSwitch  

Fios Digital Voice service comes with many features that can be managed by phone, via the internet, and from your Fios TV.

With Fios Digital Voice Account Manager, you can manage your features at any time. For additional information, sign in to My Verizon to access your Account Manager or download the user guide.

Don't have an account?

Register now

See also:

  • Customize your Account Manager

  • You can customize your Account Manager home page with the three features you use most. You can see these features on your Home Page at any time and quickly turn them on and off.

    Sign into My Verizon to access your Account Manager to customize , select:

    • Calling Features > Features > Save
  • Learn more about your call history log

  • To view a log of your international calls:

    You can see a snapshot of your most recent calls on your online Account Manager or Fios TV. The log includes incoming and outgoing calls, missed calls, and calls that went to Voicemail.

    To view your Call Log online: Sign-in to your Account Manager > Calls and Messages > Call Logs tab

    To view your Call Log on TV using your fios remote, press: Menu > Fios Digital Voice

  • Learn more about the phone book

  • Your FDV phone book is a convenient tool for saving numbers, emails, and addresses for your most frequently contacted friends and family members.

    To add a contact to your FDV Phone Book from your call log, sign in to Account Manager, select:

    • Phone Book > Add a Contact > Save

    To add a contact to your FDV Phone Book from your call log, sign in to Account Manager.


    • Calls and Messages > Select the contact to add > Add to Phone Book/Update Entry > Save

Detailed information about the following calling features can be found by accessing the user guides below:

  • *69
  • Anonymous Call Rejection
  • Additional Lines
  • Busy Redial
  • Call Block
  • Call Forwarding
  • Call Forwarding Busy Line/Don't Answer (Fixed and Variable Options)
  • Call Gate
  • Call Intercept
  • Call Trace
  • Call Waiting, Cancel Call Waiting and Talking Call Waiting
  • Caller ID
  • Call Waiting ID
  • Call Waiting ID Deluxe
  • Distinctive Ring
  • Do Not Disturb
  • Home Intercom
  • Intercom Extra
  • Per Call Blocking
  • Per Line Blocking/All Call Blocking (NY/CT)
  • Priority Call
  • Select Call Forwarding
  • Speed Dialing
  • Three-Way Calling
  • Ultra Forward

Calling Features User guides:

Verizon home phone calling features user guides are available in the following languages: