What are pound (#) and star (*) codes?

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Pound codes and star codes are numbers you can call from your Verizon mobile phone to help manage your Verizon wireless account.

Available # and * codes
Code to call	When you need to
#BAL (#225)	Check your balance
#DATA (#3282)	Check your data usage
#MIN (#646)	Check your minutes
#PMT (#768)	Make a payment
#ROAD (#7623)	Request roadside assistance
#UPG (#874)	Check your upgrade information
#832	Place a test call
*611	Call Verizon Customer Service
*67 + 10-digit phone number	Block Caller ID for a single call
*71 + 10-digit phone number	Forward unanswered calls (mobile phone will ring first)
*72 + 10-digit phone number	Forward all calls immediately (mobile phone won't ring)
*73	Stop forwarding calls
*82 + 10-digit phone number	Unblock Caller ID for a single call
*86	Check your voicemail

Note: #MIN and #DATA are estimates of the minutes and data used since the last day of your bill period. They may not include usage during the last 24 hours. If you aren't sure when your bill period ends, you can find the dates on the Data Usage page in My Verizon.

Prepaid accounts can visit the Prepaid data usage section in My Verizon.

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Learn about pound (#) codes and star (*) codes

What are pound (#) and star (*) codes?

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