Total Equipment Coverage provides coverage for loss, theft, damage and post-warranty malfunctions. Total Equipment Coverage consists of Wireless Phone Protection and Verizon Extended Warranty* (each available separately).
Plus these benefits are available:
- Unlimited cracked glass repair for select smartphones for a $0 deductible.*
- Battery replacement for select smartphones at a Verizon-authorized repair facility. **
Not available in Florida or for Florida customers.
Good to know: For detailed information on device protection options, view our brochures.
*Available in select locations and subject to inventory, parts, and technician availability and other criteria, which are subject to change at any time. Devices with damage to the screen and back glass are not eligible for repair unless the device is eligible for both cracked screen and back glass repair (if ineligible for repair, damage replacement deductible applies). Visit phoneclaim.com/verizon to check current device eligibility. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Repairs may use new or refurbished parts, and may contain original or non-original manufacturer parts, and may void the manufacturer warranty. Repair options may include in-store repair, mail-in repair or at-home repair.
**Replacement or repair for post-warranty malfunctions is provided under Verizon Extended Warranty. Repairs are available in select locations, subject to parts and technician availability. Eligibility for repair will be determined at the point of Extended Warranty claim. If a repair option is not available for your model smartphone, you will be offered a replacement device and the Extended Warranty $49 replacement fee will be waived. Verizon Extended Warranty is not available in Florida or for Florida customers. For Florida customers, the insurance program provides coverage for post-warranty malfunctions (damage deductible applies).