Corporate responsibility priorities

We regularly engage with key stakeholders to identify and prioritize the social and environmental issues that are relevant to our business, and use the feedback to inform our strategy.

Our strategy is to apply our technology to community challenges to create value for our shareholders and society.

Size represents the relative relationship of an issue to Verizon’s business success, as well as its impact on society.

Shared successThe V TeamProductresponsibilityEnvironmentSupply chainGovernance
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  • Verizon Innovative Learning
  • HopeLine
  • Employee giving
  • Innovative technology
  • Energy & emissions
  • Green energy
  • Waste
  • Water
  • Green Team
  • Integrity
  • Governance
  • Stakeholder engagement
  • ESG compliance
  • Human rights
  • Culture & core values
  • Diversity & inclusion
  • Growth & development
  • Health, wellness & safety
  • Labor unions
  • Sourcing responsibly
  • Supplier performance
  • Supplier diversity
  • Privacy
  • Online safety
  • Radio frequency emissions
  • Distracted driving
  • Accessibility
  • Rural access
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Verizon Innovative Learning: connecting underserved youth to the skills of tomorrow

Verizon Innovative Learning provides free technology, free Internet access and immersive, hands-on learning curricula to students and teachers, particularly in underserved communities across America.

We help to develop science, technology, engineering and math (STEM) education programs from the ground up. We not only fund these programs, we also create and administer them in partnership with leading nonprofits

Verizon education programs reached more than 200,000 students in 2016.

Protecting consumer privacy

Verizon was the first telecom company to issue a Transparency Report, outlining how we handle government requests for customer information. Our most recent report was published in January 2017.

Reducing our carbon intensity ...

In 2009, we pledged to reduce our carbon intensity—the carbon our business emits divided by the terabytes of data we transport over our networks—by 50 percent by 2020, even as we grew our business. We have exceeded this goal, reducing carbon intensity by 54 percent in 2016, nearly four years ahead of our target.

Our carbon intensity reduction vs. 2009 baseline
Group 2Created with Sketch.baseline1Q202020162014201320112010200920122015Goal50%40%40%31%29%18%54%48%

… and helping customers reduce carbon emissions

By using connected solutions to displace energy-intensive technologies, we help our customers save energy and reduce their carbon emissions.

Total gross CO2e avoidance enabled by Verizon in 2016:

5.9–8.6 million
metric tons,

an 18-22% improvement over 2015.

Eliminating 5.9-8.6 million metric tons of GHG emissions
is equivalent to removing

1.2–1.8 million cars

from the road for one year.


of Verizon’s 2015 operational emissions (Scope 1 and 2) were offset by CO2e reductions enabled by our products and services
in 2016.

The V Team: doing work that matters

We are honored to be recognized as a corporate leader in diversity and inclusion and believe that all individuals should be compensated equitably for similar work and have an equal opportunity to contribute and advance in the workplace.

We are proud to take a leadership role in advancing fair pay for everyone through our Commitment to Pay Equity.

Evaluating supplier performance

We use a third-party supplier assessment tool to gauge our suppliers’ corporate responsibility performance.

Since 2013, we have involved over 350 key suppliers in our environmental assessment process.

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