Intro - Consumer Safety & Protection


Helping customers stay informed


We want Verizon customers to be well informed about consumer issues pertaining to them and their Verizon service. Whether you’d like to learn about protecting your wireless device, avoiding the latest scams or using your device in an emergency, we hope you’ll take a moment to read up on these important topics.

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Wireless Issues

Emergency Information

Intro for Flexblock - Emergency Information


Have questions about E911? Or the emergency alerts you may receive on your Verizon Wireless phone? Find the answers here.

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Online safety news & stories

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Family Online Safety Institute

On April 19, parents will get access to the most comprehensive mobile parenting tools in the industry as Verizon evolves FamilyBase into Verizon Smart Family.

Ransomware still a top cybersecurity threat, warns  Verizon 2018 Data Breach Investigations Report

The 11th edition of the Verizon DBIR gives in-depth information and analysis on what’s really going on in cybercrime, helping organizations to make intelligent security decisions.