Intro - Consumer Safety & Protection


Helping customers stay informed


We want Verizon customers to be well informed about consumer issues pertaining to them and their Verizon service. Whether you’d like to learn about protecting your wireless device, avoiding the latest scams or using your device in an emergency, we hope you’ll take a moment to read up on these important topics.

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Wireless Issues

Emergency Information

Intro for Flexblock - Emergency Information


Have questions about E911? Or the emergency alerts you may receive on your Verizon Wireless phone? Find the answers here.

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Online safety news & stories

More articles

Just Kids is a new mix and match plan that gives parents peace of mind and includes Verizon's industry-leading suite of comprehensive parental controls.

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02.22.2019Public Policy

Verizon is taking a stand to help protect our customers from fraud and identity theft.