Helping customers stay informed
We want Verizon customers to be well informed about consumer issues pertaining to them and their Verizon service. Whether you’d like to learn about protecting your wireless device, avoiding the latest scams or using your device in an emergency, we hope you’ll take a moment to read up on these important topics.
Product Responsibilty Statement
Our commitment to our customers extends far beyond call quality and data speeds. Learn how we're trying to make a difference.
Everything from tips on preventing loss and theft to important safety details. It's information every wireless customer should know.
Frauds and Scams
We've assembled information about the most common frauds and scams so you can learn to identify and avoid them.
Have questions about E911? Or the emergency alerts you may receive on your Verizon Wireless phone? Find the answers here.