ESG Data Center

Economic Impact
  2018 2017 2016
Capital Investment (in billions) 16.7 17.2 17.1
Cash paid for income tax and other taxes paid (in billions) 4.9 7.4 12.6
Purchases from diverse suppliers (in billions) 5.1 5.0 4.8
Cash dividends paid to shareholders (in billions) 9.8 9.5 9.3
Pension and other retirement payments (in billions) 3.0 3.0 3.6
Social Impact
Verizon Innovative Learning schools
Participating schools since 2014 101 73 46
Participating students 52,649 43,683 28,662
Participating teachers 4,375 2,538 2,582
Employees serving as STEM mentors 4,300 1,400
Disaster Response
Disaster recovery efforts donation $4.6 million $16.1 million
Employee Volunteerism
Volunteer hours by Verizon employees in support of nonprofits 202,005 181,262 242,540
Amount donated by Verizon employees to schools and nonprofits $8,109,604 $8,596,675 $9.4 million
Amount donated through Verizon’s Matching Gifts program $9,175,405 $9,210,117 $9.6 million
Environmental Impact
Energy 2017 2016 2015
Scope 1 emissions (CO2e metric tons) 376,735 372,496 445,704
Scope 2 emissions (CO2e metric tons) 4,522,261 5,529,727 5,529,153
Total Scope 1 & 2 emissions (CO2e metric tons) 4,898,996 5,632,222 5,974,857
Scope 3 emissions1 (CO2e metric tons) 69,271 91,365 43,333
Emissions Profile 2017 2016 2015
Electricity and other indirect sources (CO2e metric tons) 4,522,261 5,259,727 5,529,153
Vehicle fuels (CO2e metric tons) 237,848 241,942 295,334
Building and other fuels (CO2e metric tons) 138,887 130,554 150,370
Efficient mobility 2018 2017 2016
Verizon charging locations with EV charging stations 61 49 36
Fleet fuel consumption (1,000,000 gallons) 25 24 26
Renewable Energy & Efficiency
Green energy used to power our operations over the past six years 20MW 20MW 24MW
LEED-certified stores 354 354 320
ENERGY STAR-certified buildings, including retail stores, offices and distribution centers 278 254 221
Recycling
Pounds of network (telecom/battery/paper/cardboard) equipment recycled 89.5 million 76.9 million 67.8 million
Pounds of e-waste collected at recycling rallies since 2009 3.7 million 3.2 million 2.5 million
Pounds of e-waste collected at recycling rallies 500,289 741,731 308,771
Number of recycling rallies 53 49 50
Percentage of returned customer devices that were repurposed, reused or recycled 100% 100% >90%
Percentage of returned accessories that were repurposed, reused or recycled 100% 100%
Recycled Materials
Lead acid batteries 7,421,904 7,703,466 6,285,022
Other batteries 115,155 59,297 77,039
Paper/cardboard 7,800,658 85,595 42,078
Telecom equipment 41,380,963 30,401,462 22,536,090
Municipal recycling 32,007,469 38,243,200 38,832,400
International Telecoms equipment2 753,075 454,099
Grand total 89,479,224 76,947,119 67,772,629
Water
Water usage reduction from 2016 baseline 8%
Green Team
Green Team membership 27,248 24,920 20,226
Countries and territories served by Verizon and Verizon Green Team members 36 35 30
Green Team events held 274 251 221
Workforce
Ethnicity 2018 2017 2016
American Indian/Alaskan Native (% of total workforce) 0.4% 0.5% 0.4%
Asian (% of total workforce) 8.6% 8.6% 7.2%
Native Hawaiian/Pacific Islander (% of total workforce) 0.3% 0.3% 0.3%
Black/African American (% of total workforce) 19.4% 19.0% 19.8%
Hispanic/Latino (% of total workforce) 11.0% 10.4% 10.6%
Two or more races (% of total workforce) 2.4% 2.3% 2.3%
White (% of total workforce) 55.1% 58.9% 59.4%
Unknown (% of total workforce) 2.8%
Total U.S. (% of total workforce) 100.0% 89.5% 91.2%
International (% of total workforce) 10.5% 10.5% 8.8%
Gender 2018 2017 2016
US employee profile by gender
Percentage of total workforce (male) 65.3% 65.5% 64.0%
Percentage of total workforce (female) 34.7% 34.5% 36.0%
International employee profile by gender
Percentage of total workforce (male) 70.1% 69.8% 73.8%
Percentage of total workforce (female) 29.9% 30.2% 26.2%
Gender worldwide
Percentage of total workforce (male) 65.8% 65.9% 64.8%
Percentage of total workforce (female) 34.2% 34.1% 35.2%
Women & people of color 2018 2017 2016
Percentage of people of color in total US senior management base 30.7% 26.9% 27.9%
Percentage of women in US senior management (VP and above) 31.3% 29.7% 29.6%
Percentage of minority or women Board members 58% 58%
Veterans 2018 2017 2016
Number of veteran employees 10,300 plus 9,500 plus 10,000 plus
Employee growth & development 2018 2017 2016
Learning and development
Amount invested in learning and development initiatives for our employees $235.3 million $239.8 million $237 million
Training hours completed by V Teamers 5.0 million hours 5.5 million hours 6.2 million
Number of learning experiences that employees have access to 16.9 thousand 18.1 thousand 17.3 thousand
Average annual hours of training per team member 33.2 35.3 40.3
Tuition assistance
Verizon funding for tuition assistance $60.1 million $77.0 million $82.1 million
Number of team members that took advantage of tuition assistance 15,813 19,388 19,803
Health & wellness 2018 2017 2016
Beneficiaries covered about 565,000 600,000 plus 616,000 plus
Safety 2018 2017 2016
Occupational injuries and illness rate 1.28 per 100 employees 1.30 per 100 employees 1.23 per 100 employees

1 Exclusively business travel

2 Note: International Telecoms Equipment was new data available in 2017