Human capital Labor

We have a long history of working with the Communications Workers of America and the International Brotherhood of Electrical Workers—the two main unions that represent about 31,600 of our employees. We meet with national and local union leaders to talk about key business topics, including issues such as safety, customer service, plans to improve operational processes, our business performance and the impacts that changing technology and competition are having on our customers, our employees and the company.

The collective bargaining agreements covering the union-represented employees who serve customers in our Mid-Atlantic and Northeast service areas extend through August 5, 2023. In keeping with Verizon’s history of providing high-quality service and good jobs, our agreements continue to provide our team members with competitive wages and valuable benefits that rate among the best in our industry.