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ESG Report

Our 2020 Environmental, Social and Governance Report

We have a responsibility to leverage our technology, operations and employees to help move the world forward into a more connected, secure and sustainable future. Our ESG strategy is built to see this vision come to fruition by effectively governing and managing key ESG risks and opportunities that arise from our core business operations.

We cannot commit to a brand purpose of moving the world forward unless we are committed to helping ensure we move it forward for everyone.


Making our networks and the communities we serve more climate resilient.

Net zero emissions in our operations by 2035

Aligning with the goal of the Paris Agreement on climate change.

6M+ trees planted

Toward our goal of planting 20M trees worldwide by 2030.

1.7 GW renewable energy under contract

Making us one of the largest corporate buyers of renewable energy in the U.S.

35.6M pounds

Of e-waste recycled or reused in 2020.


Building a diverse and inclusive workforce, enhancing the security, safety and accessibility of our products and services, and uplifting the communities we serve.

100% pay equity

In salary for women and men across Verizon and with respect to race/ethnicity in the U.S.


Employees, eligible retirees and their dependents provided with healthcare benefits in 2020.


Blocked robocalls and counting for our customers.


Online advertising donated to the National Center for Missing and Exploited Children to help find missing children and promote digital safety.


Moving the world forward through action with Citizen Verizon, our responsible business plan for economic, environmental and social advancement.

480K students

Provided with digital skills training towards our goal of 10M by 2030.

Fios Forward

Launched to offer low-income households affordable access to high-performing broadband internet.


Donated by The Verizon Foundation to support small businesses in underserved communities.


Donated by Verizon and the Verizon Foundation to seven social justice organizations in 2020.


Fostering a mix of backgrounds, perspectives, skills and expertise on our Board to promote the effective oversight of our core business strategy.

5 of 9

Board members are women or people of color.

20+ years

Of promoting workforce diversity through compensation.

The Board Challenge Charter Member

Championing Black representation on U.S. corporate boards.