Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
Apple iPhone 11 Pro - Support Overview
This online tool will help you identify and resolve problems with your device.
Filter all topics below.
- Apps & Widgets
- Features
- How to Use
- Troubleshooting
Using Verizon Wireless or Manufacturer Approved Accessories
heading
Activate New Device - Existing Verizon Customer
heading
Apple iPhone - Activate a New iPhone
heading
Apple iPhone - Create Apple ID
heading
Apple iPhone - Sign In / Sign Out of App Store
heading
How to use Verizon Cloud
heading
Smart Setup Guide
heading
Apple iPhone - Create Reminders
heading
Apple iPhone - Manage Audio Alerts
heading
Apple iPhone - Turn Notifications On / Off
heading
Smart Setup Guide
heading
Verizon Cloud - Transfer Content - Apple iPhone
heading
Apple - How to Clean Your iPhone / iPad
heading
Apple iPhone - Connect a Headset
heading
Apple iPhone - Turn 4G LTE On / Off
heading
Apple iPhone - Update Carrier Settings
heading
Apple iPhone - View Carrier
heading
How to Clean / Disinfect Your Device
heading
Apple iPhone - View / Extend Battery Life
heading
Apple iPhone - View Battery Percentage
heading
Apple iPhone - Wirelessly Charge the Device
heading
Power Cycle the Wireless Device
heading
Apple iPhone - Delete Paired Bluetooth Connection
heading
Apple iPhone - Turn Bluetooth On / Off
heading
Resolving Car Kit mode
heading
Apple iPhone - Manage Calendar Events
heading
Apple iPhone - Set Default Calendar
heading
Apple iPhone - Answer Options
heading
Apple iPhone - Block / Unblock Numbers
heading
Apple iPhone - Call a Number
heading
Apple iPhone - LTE Calls Turned Off Message
heading
Apple iPhone - Place a Conference Call
heading
Apple iPhone - Turn Call Blocking & Identification On / Off
heading
Apple iPhone - Turn Calls From Other Devices On / Off (Continuity)
heading
Apple iPhone - Turn Silence Unknown Callers On / Off
heading
Apple iPhone - Use Emergency SOS
heading
Enable / Disable Voice Isolation - Apple iOS
heading
Move Pictures / Videos to Device - Android Smartphone
heading
Apple iPhone - Play a Video
heading
Apple iPhone - Record a Time Lapse Video
heading
Apple iPhone - Record and Send Video via Messaging
heading
Apple iPhone - Save Pictures from Browser
heading
Apple iPhone - Send Existing Picture via Messaging
heading
Apple iPhone - Send Existing Video via Messaging
heading
Apple iPhone - Take a Panoramic Picture
heading
Apple iPhone - Take and Send a Picture via Messaging
heading
Ensure Picture / Video Message does not Exceed File Size Limit
heading
Supported file types for Picture / Video Messaging
heading
Apple iOS Devices - Resolve Windows Device Manager Conflicts
heading
Resolve Windows Device Manager Conflicts
heading
Apple iPhone - Add a Contact
heading
Apple iPhone - Check for Duplicate Contacts Stored in Multiple Accounts
heading
Apple iPhone - Delete a Contact
heading
Apple iPhone - Edit a Contact
heading
Apple iPhone - View Contact Sync Source
heading
Apple iPhone - Manage Data Usage
heading
Apple iPhone - Turn Cellular Data On / Off
heading
Apple iPhone - Turn Cellular Data for Automatic Downloads On / Off
heading
Apple iPhone - Set Date and Time
heading
Apple iPhone - View Device ID
heading
Apple iPhone - View MAC Address
heading
Apple iPhone - View Phone Number
heading
Check for Physical Damage
heading
My Verizon Website - View Device Info
heading
Apple iPhone - Adjust Brightness & Display Settings
heading
Apple iPhone - Install or Remove Configuration Profiles
heading
Apple iPhone - Manage Night Shift Settings
heading
Apple iPhone - Reset All Settings
heading
Apple iPhone - Turn Airplane Mode On / Off
heading
Apple iPhone - Turn Automatic Downloads On / Off
heading
Apple iPhone - Turn Do Not Disturb On / Off
heading
Apple iPhone - Turn Handoff On / Off
heading
Apple iPhone - Turn Identifier for Advertisers On / Off
heading
Apple iPhone - Turn Reduce Motion On / Off
heading
Apple iPhone - Turn Screen Time On / Off
heading
Apple iPhone - Add a Personal / Corporate Email Account
heading
Apple iPhone - Adjust Email Account Settings (Personal POP / IMAP)
heading
Apple iPhone - Adjust Email Account Signature Settings
heading
Apple iPhone - Compose and Send Email Message
heading
Apple iPhone - Delete Email Messages
heading
Apple iPhone - Fetch New Data
heading
Apple iPhone - Forward an Email Message
heading
Apple iPhone - Manage Corporate Email Settings
heading
Apple iPhone - Manually Add a Personal Email Account
heading
Apple iPhone - Remove an Email Account
heading
Apple iPhone - View and Reply to an Email Message
heading
Apple iPhone - Turn the Find My App On / Off
heading
Apple iPhone - Use the Find My app
heading
Apple iPhone - Reset Location Warnings
heading
Apple iPhone - Turn GPS Location On / Off
heading
Apple iPhone - Use Maps
heading
Apple iPhone - Access Control Center
heading
Apple iPhone - Access Notification Center
heading
Apple iPhone - Customize Your Home Screen
heading
Apple iPhone - Perform Spotlight Search
heading
Apple iPhone - Reset Home Screen Layout
heading
Apple iPhone - Use 3D Touch
heading
Apple iPhone - View / Manage Home Screen Panels
heading
Apple iPhone - Activate Personal Hotspot
heading
Apple iPhone - Change Personal Hotspot Password
heading
Apple iPhone - Configure Personal Hotspot Settings
heading
Apple iPhone - Turn Personal Hotspot On / Off
heading
Apple iPhone - Allow / Block Browser Cookies
heading
Apple iPhone - Clear Temporary Internet Files
heading
Apple iPhone - Edit a Browser Bookmark
heading
Apple iPhone - Open / Manage Browser Bookmarks
heading
Apple iPhone - Open Safari Browser
heading
Apple iPhone - Open a Browser Bookmark
heading
Apple iPhone - Save Pictures from Browser
heading
Apple iPhone - Turn JavaScript On / Off
heading
Apple iPhone - Turn Private Browsing On / Off
heading
Apple iPhone - Turn Virtual Private Network On / Off
heading
Power Cycling and Launching Mobile Web Browser
heading
Apple iPhone - Manage Keyboard
heading
Turn Voice Input On / Off - Apple iOS
heading
Apple iPhone - Change Device Language
heading
Apple iPhone - How to Unlock Your iPhone While Wearing a Mask With Apple Watch
heading
Apple iPhone - Turn Off Passcode
heading
Apple iPhone - Turn Screen Portrait Orientation Lock On / Off
heading
Device Locking FAQs
heading
Apple iPhone - Play Music Files
heading
Apple iPhone - Customize Control Center
heading
Apple iPhone - View Software Version
heading
Apple iPhone 11 Pro Software Update
heading
Remove Ransomware From the Device - Apple iOS
heading
Apple iPhone - Add Cellular Plan Using an eSIM
heading
Apple iPhone - Dual SIM with an eSIM - Change Default Cellular Data Number
heading
Apple iPhone - Dual SIM with an eSIM - Change Line Before Calling a Number
heading
Apple iPhone - Dual SIM with an eSIM - Label Cellular Plan
heading
Apple iPhone - Dual SIM with an eSIM - Remove Cellular Plan
heading
Apple iPhone - Dual SIM with an eSIM - Set Preferred Cellular Plan by Contact
heading
Apple iPhone - Dual SIM with an eSIM - Switch Default Voice Line
heading
Apple iPhone - Dual SIM with an eSIM - Switch Designated iMessage / FaceTime Number
heading
Apple iPhone - Dual SIM with an eSIM - Switch SMS / MMS Number
heading
Apple iPhone - Dual SIM with an eSIM - View Available SIM (eSIM) IMEI
heading
Apple iPhone - Enable / Disable / Modify SIM PIN
heading
Apple iPhone - Enable / Disable eSIM Profile
heading
Apple iPhone - Join Verizon using eSIM
heading
Apple iPhone - Unblock SIM PIN
heading
Apple iPhone - Bring Your Own Device (BYOD) - Transfer SIM / eSIM
heading
SIM and eSIM FAQs
heading
Apple iPhone - Set Ringtones
heading
Apple iPhone - Turn Noise Cancellation On / Off
heading
Apple iPhone - Turn Silent Mode On / Off
heading
Apple iPhone - Turn Vibrate Mode On / Off
heading
Apple iPhone - Use Speakerphone
heading
Apple iPhone - Volume Controls
heading
Test the Microphone - Apple iOS
heading
Apple iPhone - View Signal Strength
heading
Apple iPhone - Create and Send a Text Message
heading
Apple iPhone - Delete Messages
heading
Apple iPhone - Manage Messages
heading
Apple iPhone - Record and Send Video via Messaging
heading
Apple iPhone - Save a Picture / Video Message
heading
Apple iPhone - Send Existing Picture via Messaging
heading
Apple iPhone - Send Existing Video via Messaging
heading
Apple iPhone - Take and Send a Picture via Messaging
heading
Apple iPhone - Turn Group Messaging On / Off
heading
Apple iPhone - Turn SMS On / Off
heading
Apple iPhone - Unsend and Edit iMessages
heading
Apple iPhone - Use Voicemail to Text
heading
Cancel Text Messaging Subscriptions
heading
Mute / Unmute Messages
heading
Report Spam Messages
heading
Texting FAQs - International messaging & email to text
heading
Apple iPhone - Capture a Screenshot
heading
Apple iPhone - Set Up Printing
heading
Apple iPhone - Manage Guided Access Settings
heading
Apple iPhone - Manage RTT / TTY Settings
heading
Apple iPhone - Turn Assisted Dialing On / Off
heading
Apple iPhone - Turn Guided Access On / Off
heading
Common Accessibility Settings - Apple iOS
heading
Zoom and Magnifier - AppleiOS
heading
Apple iPhone - Add a Virtual Private Network
heading
Apple iPhone - Add a Wi-Fi Network
heading
Apple iPhone - Remove Wi-Fi Connection
heading
Apple iPhone - Reset Network Settings
heading
Apple iPhone - Turn Wi-Fi Assist On / Off
heading
Apple iPhone - Turn Wi-Fi Calling On / Off
heading
Apple iPhone - Turn Wi-Fi On / Off
heading
Wi-Fi Calling - Apple iPhone - Change Emergency Address
heading
Wi-Fi Calling - Apple iPhone - Determine Wi-Fi Call
heading
Wi-Fi Calling - Apple iPhone - Place a Voice Call
heading