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Can't receive or send text messages

Having trouble sending or receiving text messages on your device? Our troubleshooter can help determine if there is an issue with your device settings or apps. You can expect most issues to be fixed in under 5 minutes without waiting for a live agent. If you need more help, we'll connect you to an agent.
Troubleshoot your device.
Use our Troubleshooting Assistant to fix your device issues.

Tips to fix texting issues