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Can't receive or send text messages

Use the Verizon Troubleshooter to investigate any issues with device settings, Number Share or apps that may be causing you not to be able to send or receive text messages. You can expect most issues to be fixed in under 5 minutes without waiting for a live agent. If you need more help, we'll connect you to an agent.
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Let’s try some steps to fix your text messaging issues. Get individualized, account-based troubleshooting by signing in.

Tips to fix texting issues