Bring your own mobile device (BYOD) FAQs

You can bring smartphones, tablets, and smartwatches that you bought from Verizon, a third-party seller (e.g., Best Buy, Amazon, etc.), another phone carrier (e.g., AT&T, T-Mobile, etc.) or even a manufacturer. You can bring Apple®, Google, Samsung and other Android™ devices to Verizon.

To be eligible for BYOD to Verizon, your device must be unlocked and its hardware and software must be compatible with our mobile network. Check your device’s compatibility.

Yes, if your device is compatible with the Verizon mobile network, you can bring it over from another carrier (e.g., AT&T, T-Mobile, etc.). Check your device's compatibility.

Note: To check compatibility, you need the device ID. To find your device ID, on your device go to:

• Android: Settings > About Phone
• iOS: Settings > General > About
• Basic phones: Tools & Settings > About Phone > Status

Watch Finding your device ID video for more options.

Yes, when you bring an eSIM or dual SIM device from another carrier, keep in mind:

• Some carriers lock their devices. A locked device will only work on that carrier's network.
• If your carrier has locked your device, you need to contact them to have them unlock the device (if eligible).
• After the carrier has unlocked the device, it can take up to 24 hours before you can activate your device with Verizon.

Learn how to activate eSIM on a new Verizon line of service.

To BYOD to Verizon from a third party seller, retailer, manufacturer, or from another carrier (e.g., T-Mobile, AT&T, etc.) start at our BYOD page. There, you'll check your device's compatibility, set up your number, choose a plan and set up your payment method. Once that's done, use My Verizon to activate your device on our network.

Note: you must be the Account Owner or Account Manager to add a new line of service to an existing Verizon account. Learn about account access roles.

To bring your device to Verizon, you need to know the Device ID (IMEI, MEID and/or ESN). Here's how to find your device ID:

Non-Verizon customers, on your device go to:

• Android: Settings > About Phone
• iOS: Settings > General > About
• Basic phones: Tools & Settings > About Phone > Status

Verizon customers:

• Go to My Devices in My Verizon.
• Tap or click Manage Device next to the device you want to view. Your Device ID and IMEI are listed under the Device Information section.

Watch our Finding your device ID video for more options.

To BYOD, your device's SIM card or eSIM must be compatible with the Verizon mobile network. Check BYOD compatibility.

• SIM cards: If the SIM card of the device you’re bringing isn’t compatible with the Verizon mobile network, you’ll need a new one. See How do I get a new or replacement SIM card?
• eSIM devices: If your device has a built-in eSIM you can BYOD with the My Verizon app. Learn how: How do I activate an eSIM device on a new Verizon line of service?

If you're the Account Owner or Account Manager, you can add a line in My Verizon. Learn more about account access roles.

Note: For prepaid accounts, refer to our Prepaid Family Account FAQs for instructions on adding a line.