Beginning on 7/23/2019, devices purchased from Verizon are locked for 60 days from the date of purchase. This policy applies to new and existing customers, postpaid and prepaid plans and customers porting their service to another carrier.
Please see examples below for more information:
- Device purchased at full retail price or on a device payment agreement – Locked for 60 days from purchase
- Device purchased on a device payment agreement and paid off prior to 60 day requirement - Locked for 60 days from purchase
- Customers porting out service – Device remains locked until 60-day requirement has been met
- Verizon service canceled while device is locked - Device remains locked until 60-day requirement has been met
- Prepaid customers – Locked for 60 days from purchase