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Prepaid Family Account FAQs

Getting Started

Account Management

Billing and Payments

  1. Prepaid Family Account applies only to prepaid monthly plans. Add up to 10 smartphone, tablet or Jetpack lines, and 20 connected devices, on one Prepaid Family Account. Lines do not share data, each line has its own data allowance. For lines that are eligible for a multi-line discount, discounts apply only to phone, tablet and Jetpack lines 2 through 10; the first line on the account isn’t discounted, and connected device lines aren’t discounted. Plus taxes and fees. Multi-line discount doesn’t apply to new lines or existing lines that switch to a new plan.

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