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Learn how to activate a compatible eSIM-enabled device on the Verizon network. How to activate your eSIM depends on whether you're adding a new line to your account or changing a device on an existing line of service. eSIM activation also differs between iOS and Android™ devices.
Important: This information is for standard devices on standard monthly plans. Visit our Prepaid Plan FAQs to learn how to activate devices on prepaid plans.
eSIM is a digital SIM built into mobile devices. eSIM lets you activate a device on a cellular network without a physical SIM card.
Visit our Move your current Verizon mobile line to an eSIM device FAQs to learn how to easily change your number to a different device.
If you have a Prepaid account, learn how to activate devices on Verizon Prepaid. For Verizon Business lines visit eSIM Activation Instructions for Business.
How you activate an eSIM device on a new line of service depends on whether you're opening a new account or you're adding a new line to an existing account.
If you have a standard monthly plan, follow the instructions below. (These steps aren't for devices on Prepaid and Business plans.*)
Important: To activate, your device has to be unlocked from any carrier other than Verizon. If needed, contact your previous carrier to unlock. After unlocking, it can take up to 24 hours before you can activate your device with Verizon.
*If you have a Prepaid account, visit our how to activate devices on Verizon Prepaid to learn how to connect to our network with aneSIM. For Verizon Business lines visit eSIM Activation Instructions for Business.
While you're setting up your eSIM-capable device some devices will need a QR code. If so, you'll get it during set-up. If you can't find it or aren't sure if you need one, see below:
If you still need help activating eSIM, call us (don't use Chat).
Visit our Move your current Verizon mobile line to an eSIM device FAQs to learn how to easily change your number to a different device.
Visit our Move your current Verizon mobile line to an eSIM device FAQs to learn how to change which SIM you're using.
Note: If your device is Dual SIM and you want to change from using the SIM card to using the eSIM, you may need to remove the card first.
If you have more questions about eSIM, see the instructions for your specific device:
If you're unable to activate your eSIM in My Verizon, one of these options may help:
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