Prepaid plan expiration dates
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Your Prepaid Plan's expiration date resets with each payment. The duration depends on your signup date (before or after 11/6/18).
- After 11/6/18: Renew within 60 days to avoid expiration.
- Before 11/6/18: Payment expiration depends on the amount paid (see table below).
- Unused balances carry over to the new expiration date; failure to renew results in balance loss and potential number loss.
A new expiration date is set each time you make a payment to your account.
It's set differently depending on when you signed up for your prepaid plan.
- I signed up for my prepaid plan AFTER 11/6/18
As long as you renew your plan within 60 days of the plan renewal date, your account will stay active and your payments won't expire.
- I signed up for my prepaid plan BEFORE 11/6/18
Once applied to your account, payments expire as follows:
Prepaid payment expiration
Payment amount |
Expires in |
---|
$0.01 - $29.99 |
30 days |
$30 - $74.99 |
90 days |
$75 - $99.99 |
180 days |
$100 or more |
365 days |
If you make a payment to your account before your expiration date, any unused balance will carry over and expire on your new expiration date.
If you don't make another payment before the expiration date, any remaining balance on your account will be lost and you may not be able to keep your mobile number.