You can check your account balance and expiration date in My Verizon or by calling:
- #BAL (#225) from your prepaid phone
- 888-294-6804 from any phone
In the My Verizon app, tap the Menu icon and then tap Payment.
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Learn about how to make payments on your prepaid account and how to manage payment methods
You can check your account balance and expiration date in My Verizon or by calling:
In the My Verizon app, tap the Menu icon and then tap Payment.
Here are ways you can add funds to your prepaid account:
All payments are immediately applied to your account.
Add funds to your prepaid account using any of these credit cards:
You can use any of these forms of payment for Verizon prepaid activation fees and device purchases:
The Payment History page in My Verizon for prepaid shows your payment activity for the past 18 months, including the following information for each transaction:
You can also print or email your payment history from this page.
If you're unable to pay the full amount due, your device becomes unusable until you pay the entire monthly fee.
Good to Know: Your monthly access fee due date is different from your account expiration date, Your expiration date is based on the last time you made a payment to your prepaid account.
Add funds to your account.
A new expiration date is set each time you make a payment to your account.
It's set differently depending on when you signed up for your prepaid plan.
Payment Amount | Expires In |
$0.01 - $29.99 | 30 days |
$30 - $74.99 | 90 days |
$75 - $99.99 | 180 days |
$100 or more | 365 days |
If you make a payment to your account before your expiration date, any unused balance will carry over and expire on your new expiration date.
If you don't make another payment before the expiration date, any remaining balance on your account will be lost and you may not be able to keep your mobile number.
If you don't make another payment before the expiration date, any remaining balance on your account will be lost and you may not be able to keep your mobile number.
Auto Pay is a service you can set up to deduct payments automatically from a credit or debit card.
Your Auto Pay payment will be automatically aligned to your plan's expiration date. Here's how Auto Pay works:
To get the Auto Pay discount:
You'll see the monthly Auto Pay discount applied to your plan in My Verizon.
*The Auto Pay discount isn't available with current prepaid data-only plans.
The Prepaid Auto Pay Terms & Conditions are available online.
Quick Pay simplifies the existing payment process in the My Verizon app or website by providing a one-tap method that makes it easier for you to add money to your balance and enroll for Auto Pay.
You can purchase refill cards from a Verizon store.
You can add a refill card or PIN to your account online by entering your refill card number or PIN in My Verizon.
If you can't use a refill card or PIN to add money to your account, contact Prepaid Customer Service at 888-294-6804.
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