At the foundation of who we are and how we operate is the Verizon Credo -- a set of principles that describes our culture of integrity, respect, performance excellence and accountability. The Credo is a blueprint that directs us to live up to the highest standards possible when serving our customers, shareowners, communities and each other.
High-Quality Communication Services
We have work because our customers value our high-quality communication services.
TAKING YOU INSIDE THE DEVICE LAB
Ever wonder what goes into preparing a smartphone, tablet or wireless gadget before it is allowed on the Verizon Wireless network? Here’s one thing: a lot of testing.
GOING ABOVE AND BEYOND WHEN UNDERGROUND
We take prevention to another level. Check out Verizon's network preparedness cave 60 feet underground, where our network equipment can be rolled out at any moment's notice during an emergency.
Focus Outward on the Customer
We focus outward on the customer, not inward. We make it easy for customers to do business with us, by listening, anticipating and responding to their needs.
A BEHIND THE SCENES LOOK: OUR FIBER SOLUTIONS CENTER
The employees at Verizon’s Fiber Solutions Center in Pittsburgh, Pennsylvania demonstrate a commitment to great customer service every day.
WHEN DISASTER STRIKES, VERIZON RESPONDS
“We run to a crisis, not away." We show that spirit every time disaster strikes, with emergency response teams that provide Wi-Fi, charging stations and other services to the communities we serve.
We know teamwork enables us to serve our customers better and faster. We embrace diversity and personal development not only because it’s the right thing to do, but also because it’s smart business.
WE'RE NOT JUST COLLEAGUES — WE'RE FAMILY.
V2V is a program where Verizon employees can donate to a fund that provides grants of up to $5,000 to employees in disaster situations. Since its launch a year ago, donations have helped 30 employees handle devastating disasters.
EMBRACING PEOPLE FROM ALL WALKS OF LIFE
At Verizon's Annual Global Diversity & Inclusion Conference, leaders and employees came together to celebrate the uniqueness that each person brings to Verizon.
Integrity Is at the Core of Who We Are
We believe integrity is at the core of who we are. It establishes the trust that is critical to the relationships we have.
GOING GREEN IS THE RIGHT ANSWER
Verizon is working towards its 2020 sustainability goal of cutting its carbon intensity by 50 percent.
TECHNOLOGY DESIGNED FOR THOSE WHO INSPIRE US
Technology touches every part of our lives. We’re fortunate to meet some of the people who feel empowered by our technology.
Best Is Our Strength
We know that bigness is not our strength, best is our strength.
TAKING PERSONAL ACCOUNTABILITY FOR SAFETY
For National Preparedness Month, our employees visited local communities to provide expert advice on how to respond to and recover from disaster when it strikes.
A WORLD OF POSSIBILITIES: I AM VERIZON
We look to tomorrow every day. That’s why we’re committed to engaging the sharpest minds, empowering our team and making a difference with what we do.
Our Corporate Values
Our Corporate Values
Everything we do is built on the strong foundation of our corporate values.
A SIMPLE & SMART CUSTOMER EXPERIENCE
Ken Lain, V.P. of sales and service operations, shares his vision for a simple, smart, and connected experience every time a customer clicks, calls, chats or tweets with a Verizon service representative.
ARMCHAIR TRAVELS WITH VERIZON
NOVICA.com is an online, fair-trade marketplace with sourcing offices in seven developing nations. With faster Internet connection, NOVICA is able to connect their customers to skilled artisans worldwide.