Verizon Business has received two top accolades at the 2010 World Communication Awards. The company won The Users' Choice award in recognition of its superior customer service, and Verizon's Computing as a Service (CaaS) solution was named Best New Service.
The Users' Choice award is presented to the company voted as the best among major global competitors across a range of service-fulfillment criteria. In a survey conducted by Total Telecom and Telemark Services, users across a variety of industries were asked to rank service providers on key service attributes including skills, responsiveness, communications, flexibility, reliability and value.
Verizon Computing as a Service was recognized as having achieved real market impact. The cloud computing solution leverages Verizon's global IP infrastructure and data center investments to enable customers to deploy scalable computing resources - including server, network and storage capacity - on demand, via a Web-based portal. This means businesses only have to pay for the resources actually used and thus can avoid buying equipment and adding staff to build out for peak capacity requirements. The solution is backed by enterprise-level security and performance service-level agreements.
The judges said: "The testimonials suggest Verizon Business has launched into the cloud services arena with alacrity and with confidence in its network skills heritage." ... "This is exactly what businesses want."
Blair Crump, Verizon Business president, worldwide sales, said: "These awards recognize our continued efforts to evolve our business to support our customers. Winning the Users' Choice Award - which is voted for by our customers - clearly demonstrates that our continued efforts to achieve service excellence on their behalf are working. The accolade for our cloud computing solution is further validation of our ongoing move to an 'everything as a service' model in which cloud-based, converged solutions are delivered with built-in security to help our customers enhance business agility and performance."
The World Communication Awards recognize the companies and individuals responsible for the innovations, achievements and great new services that are helping to build tomorrow's industry. The awards are open to all communications providers, whether they are a traditional carrier, service provider, multimedia content provider or another organization providing a communication service.
About Verizon Business
Verizon Business, a unit of Verizon Communications (NYSE, NASDAQ: VZ), is a global leader in communications and IT solutions. We combine professional expertise with one of the world's most connected IP networks to deliver award-winning communications, IT, information security and network solutions. We securely connect today's extended enterprises of widespread and mobile customers, partners, suppliers and employees - enabling them to increase productivity and efficiency and help preserve the environment. Many of the world's largest businesses and governments - including 96 percent of the Fortune 1000 and thousands of government agencies and educational institutions - rely on our professional and managed services and network technologies to accelerate their business. Find out more at www.verizonbusiness.com.