Our enterprise sales teams work with large global companies in industries like energy and utilities, tech, travel, media and entertainment, and more. Their job is to partner with these organizations and collaborate to find ways Verizon can help them solve problems like networking, security and other challenges they face.
Unique chances for collaboration and partnership
"Large enterprises typically have large, diverse and disparate workforces, and they're often global" says Christopher Sexton, Managing Director for the Energy and Utility vertical, who's based in Kansas City. "One thing we do is connect their people and offices so that they're able to conduct business," he says.
Sexton points to executive briefings—when Verizon invites customers into one of many technology centers and locations around the country, as one of his favorite parts of his job. At these briefings, "the customer presents their current problems and challenges, and how they want to use technology to accomplish business outcomes," Sexton says. "Then we bring together subject matter experts—the best and brightest from our various platforms—to give the customer an update on where we're investing and which new products and solutions we're bringing to the market, and then we collaborate together on problems that we can solve with that customer," he says.
Ryan Henry, who manages the West region for the Media, Entertainment, Technology and Service vertical and is based in Irvine, CA, agrees: "It's extremely rewarding to apply Verizon solutions and knowledge to our customer's business outcomes. We get to make an impact on our customer's customers, and if you work here, you are truly a partner to and member of your customer's success."
Henry remembers one challenge in which this sense of partnership was particularly valuable. "A large customer experienced a security breach," he says, "and through our partnership and resources, we were able to respond very quickly with a solution and mitigate any potential harm to their business."
An exciting and hands-on career
Sexton and Henry agree that enterprise sales is a rewarding career for self-motivated individuals who don't want to be behind a desk all day. "I have members of my team who go out and visit oil fields with their customers, because if you really want to understand their business problems, you need to see what they're experiencing out in the field," Sexton says.
Henry agrees: "It's about getting to know your customers as people and then being a consultant or partner to them to really drive it home, which in return will ensure that you exceed all the metrics of the business. By doing both of those two things, you are rewarded extremely well for overachieving," he says. "And Verizon offers great support—they'll support you as much as you are willing to invest in yourself."