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Dear Verizon: This is Lovele and this is what delight looks like
In an age of automated responses, what drives a customer to sit down and put pen to paper - or finger to keyboard to contact a company? It takes more than just satisfaction. It takes a moment of genuine relief or gratitude, or what we call around here, delight.
Ring, ring, it's history calling!
On March 10, 1876, just two days after receiving the patent for the telephone, Alexander Graham Bell made history when he leaned into his new invention and said to his assistant, “Mr. Watson, come here. I need you.”
Verizon is investing in a new generation of life-saving disaster resilience technology
Meet the four companies using their innovative technology to help communities before, during and after natural disasters.
Work with purpose Find success
Deliver strong results
$4.06
diluted earnings
reported per share
$37.1 billion
net cash
provided by operating activities
$0.69
quarterly dividends
per share as of 4Q25
$138.2 billion
revenue
generated in 2025
Empowering communities
