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  • Table of Contents

  • Table of Contents

    Cell Phone Safety for Intimate Partner Violence Survivors

    Stalkerware: How Abusers Are Utilizing Technology

    Misuse of Benevolent Apps

    Spyware

    Recognizing the Presence of Stalkerware on a Device

    Audio Distortion During Calls

    Increased Data Usage

    Longer Response Times

    Rapid Battery Loss

    Behavioral Signs of Digital Stalking and Stalkerware

    Physical Access to Your Mobile Device

    Knowledge of Private Conversations

    Awareness of Recently Taken Photos

    Knowledge of Locations You’ve Recently Visited

    How to Prevent and Escape Cyberstalking

    Seeking Outside Help

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Cell Phone Safety for Intimate Partner Violence Survivors

According to the Centers for Disease Control, intimate partner violence “describes physical violence, sexual violence, stalking, or psychological harm by a current or former partner or spouse. This type of violence can occur among heterosexual or same-sex couples and does not require sexual intimacy.”

Abusers utilize multiple methods to control their partners, including, but certainly not limited to, physical, emotional, sexual, financial, and digital abuse. Digital abuse/tech attacks happen when an abuser gains unsolicited access to information on the victim's smartphone, tablet, and/or any other digital device.

The intent behind the abuse will vary. However, abusers may aim to track the victim’s location, send/read messages, or gain access to other personal information such as photos and bank account information.

The purpose of this guide is to help those who have experienced intimate partner violence understand how their abuser can utilize technology to perform these attacks, how to detect spyware on their phone, and ways to practice cell phone safety.

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Stalkerware: How Abusers Are Utilizing Technology

Hacking is the process of accessing computers, smartphones, tablets, and networks without consent. Abusers hack into their partner's devices with the help of different types of spyware, stalkerware, software, and mobile apps, which allow them to stalk their partner in a discreet way.

  • Misuse of Benevolent Apps

    There are apps that can be discreetly downloaded onto a mobile device, giving an abuser the ability to listen in on conversations, track their partner’s location, and read personal information stored on the device. However, these malicious apps aren’t the only way offenders can accomplish these attacks.

    Abusers often misuse different features of popular apps, such as Tile Trackers and Snapchat Snap Maps, in order to track their partner’s locations. This can be harmful because it allows your abuser to see where you are, essentially at all times. This is why it is important to keep your smartphone safe and turn off your location on certain apps so that your followers can’t see where you are.

  • Spyware

    Spyware is a type of malicious malware that an abusive hacker secretly downloads onto a device. Spyware is capable of gaining access to personal information and much more. For example, mobile spyware gives a user the ability to:

    • Hack into GPS tracking and other location services;
    • Retrieve contacts;
    • Access photos and videos;
    • Read emails and text messages;
    • Review call logs;
    • View internet browser history;
    • Use the keylogger function, which records everything that is typed;
    • Record passwords, usernames, and other private information.

    Some of the most common types of mobile spyware apps include:

    • mSpy: mSpy, also referred to as StealthGenie, is a mobile app that is often downloaded by parents to monitor what their children do on their cell phones. Although it is advertised as a parental monitoring app, abusers may choose to download it on their partner’s phone — without them knowing — to keep track of their call history, track their GPS location, and access different social media apps such as FaceBook and Snapchat.
    • Mobistealth: Mobistealth is an app that aids consumers with remotely monitoring cell phones and computers, without having to jailbreak the device. Like most spyware apps, Mobistealth gives users the ability to monitor text messages, calls, social media pages, and check an individual’s location.

Recognizing the Presence of Stalkerware on a Device

It can be difficult to recognize the signs of spyware or stalkerware on a device, especially if you don’t know what to look for. It’s even tougher given the fact that, for the most part, stalkerware is disguised on your device.

There are a few signs to look for that may indicate you are being electronically monitored. However, just because your device might be experiencing some of the following issues, it may not mean you are being monitored. That said, it is better to resolve the issue to be safe.

  • Audio Distortion During Calls

    Have you ever heard foreign sounds such as clicking, static, echoes, or distant voices during phone calls? These sounds often occur when the person on the other line is using a speakerphone or does not have great service. However, they could also be signs that your phone is compromised. Keeping this in mind, even if these issues are caused by the other person, it is still a good idea to reboot or factory reset your phone.

  • Increased Data Usage

    If there is an abnormal spike in data usage, this could be a sign of spyware or stalkerware on the device. This happens because the spyware is working in overdrive to obtain information, record calls, and monitor personal information, therefore using more data. The way you can tell whether your data usage has increased is to review billing statements from prior months.

  • Longer Response Times

    If there’s stalkerware on your phone, text messages may take longer to send, apps may take longer to open, and internet usage may be slowed down significantly. This could be because the spyware is taking up large amounts of data, preventing messages and apps from using the data they need to send at a fast pace.

  • Rapid Battery Loss

    Background activity on your cell phone such as unused apps and opened web pages is sure to drain your battery. Mix that in with unauthorized background activity, like spyware and stalkerware, and your battery will drain faster.

Behavioral Signs of Digital Stalking and Stalkerware

There are behavioral characteristics an abuser may show that indicate they are hacking into/tracking your device. Below are common characteristics to be aware of if you are a person who experiences domestic violence.

  • Physical Access to Your Mobile Device

    The abuser may demand physical access to the device, and become angry if you tell them no. This is a scenario that could start out subtle, and evolve into a much larger issue.

    For example, they may start by saying “Let me hold your phone for you while you do that,” or “I can text back for you.” They may do this as an attempt to casually gain access to your phone, without coming off as sneaky or using it without permission. You may notice this pattern and start telling them “no” more often. If you notice that they tend to get angrier with each denial, it could be a sign that they were only using your phone to gain access to your personal information.

  • Knowledge of Private Conversations

    If you are on the phone having a private conversation with another individual, it’s safe to say that the conversation stays between the two of you. If you notice that your intimate partner starts speaking to you about different things that were said while you were on this phone call, it may be a sign that they were listening without your knowing. If you hear unfamiliar sounds such as echoes, static, ticking noises, or more — end the conversation immediately and tell the other person you’ll call back later.

    Keep in mind that if they are repeating parts of the conversation you thought were private, there is always a possibility that they may have accidentally overheard you speaking on the phone when you were home together.

    A good way to differentiate between accidental and intentional eavesdropping is to pay attention to what part of the conversation they are referring to. If they are repeating what the person on the other line said, or you are 100% sure they were not around when the call was made, then this could be a sign they were listening in via mobile spyware.

  • Awareness of Recently Taken Photos

    Unless your partner is there with you when the photos are taken, it would be difficult for them to know the specifics of your camera roll. If you notice that they know details about photos you took when they weren’t around, it can be a clear indication that they had or have access to your photo album at some point.

  • Knowledge of Locations You’ve Recently Visited

    If you recently left the home and didn’t post about your location, yet your partner knows where you are and/or where you have been, chances are they are tracking your location.

    When you are a victim of intimate partner violence or any other type of domestic abuse, it is important to refrain from posting your location, especially on social media. This could lead your abuser directly to your location, which is extremely harmful if you are trying to get away. In such a situation you should call the police immediately.

How to Prevent and Escape Cyberstalking

While it can be difficult to detect whether a device is compromised by spyware, it is less difficult to prevent it from happening and escape cyberstalking.

  • Be aware of the apps on your phone at all times and which permissions are enabled. Go through your phone’s settings to determine which permissions are enabled on various apps and decide whether these permissions are needed; disable the ones you don’t need;
  • If you think your information is compromised, create new logins from a secure device and do not use the potentially compromised device to log in to apps and services;
  • Factory reset your phone, trade it in, or purchase an entirely new device. Another option is to downgrade to a basic phone without smartphone functions that support app software;
  • Download a mobile spyware scanning app such as the Intimate Partner Violence Spyware Discovery (ISDi) application that helps detect any spyware that may be on your phone;
  • Understanding your phone carrier’s privacy solutions.

Seeking Outside Help

Victims of intimate partner violence, or any type of domestic violence, should never feel alone. There are many resources available to you if you feel you are falling victim to digital abuse. Listed below are different hotlines, organizations, and websites available to those who find themselves in these situations.

Verizon’s HopeLine Project

Verizon acknowledges the fact that the domestic violence problem in the United States is far too big. This is why Verizon created a program to help bring awareness to domestic violence prevention by supporting the #Hope feature made possible by Camp Hope.

Camp Hope is a youth program available nationwide that aims to end the cycle of generational violence. The #Hope feature allows any Verizon Wireless customer to connect to the National Domestic Violence Hotline by dialing #Hope on their cell phone.

The National Domestic Violence Hotline

The National Domestic Violence Hotline is a resource available 24/7 for victims of domestic violence. This hotline is available to anyone who is being abused and is in need of support. The hotline number is 1-800-799-7233. If you are in an unsafe environment that prevents you from speaking on the phone, visit The Hotline website or text LOVEIS to 22522. If this is an emergency, call 911.

National Network to End Domestic Violence’s Safety Net Project

The National Network to End Domestic Violence (NNEDV) is a project that addresses the different causes and consequences of domestic violence by collaborating and providing educational tools at the state, national, and international levels.

The Technology Safety website managed by the NNEDV Safety Net Project is a tool available for those who want to explore “technology in the context of intimate partner violence, sexual assault, and violence against women.”

Also, according to the NNEDV, you can download the TechSafetyApp to help you “identify technology-facilitated harassment, stalking, or abuse” and access tips on what to do.

Local Domestic Abuse Shelters

There are many domestic violence shelters located nationwide that victims can visit to escape their abuser. Find a local domestic violence shelter near you if you are in need of shelter or any other assistance such as support groups, crisis counseling, or safety planning assistance.

Domestic violence is not an easy subject to discuss, but it is important to talk about it with others who can help because the conversation can be life-saving. Following the above tips can aid you in practicing proper cell phone safety techniques, which can ultimately help protect your life.

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Table of Contents

Cell Phone Safety for Intimate Partner Violence Survivors

Stalkerware: How Abusers Are Utilizing Technology

Misuse of Benevolent Apps

Spyware

Recognizing the Presence of Stalkerware on a Device

Audio Distortion During Calls

Increased Data Usage

Longer Response Times

Rapid Battery Loss

Behavioral Signs of Digital Stalking and Stalkerware

Physical Access to Your Mobile Device

Knowledge of Private Conversations

Awareness of Recently Taken Photos

Knowledge of Locations You’ve Recently Visited

How to Prevent and Escape Cyberstalking

Seeking Outside Help

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