Emergency Information
Your wireless device can be a crucial tool when facing an emergency, whether it’s keeping you informed of the latest developments via emergency alerts or allowing you to call for assistance.
To help prepare in case of emergency, learn more about emergency alerts, text to 911 and the benefits and limitations of E911.
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Emergency Alerts
We make it a priority to keep communities informed of imminent threats to safety – and to alert them to missing persons in their area – by using Wireless Emergency Alerts (WEAs).
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Enhanced 911
Enhanced 911, also known as E911, allows Verizon to provide enhanced location information to emergency call takers so they can more effectively route calls for emergency assistance.
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Text-to-911 Service
Depending on your location, you may be able to text 911 in an emergency instead of calling.
You can check with your local public safety officials to learn if the local 911 center is prepared to accept text-to-911 messages. Public information lines, such as 211 or 311, may also have more information on text-to-911 service availability. And the FCC’s website maintains some information at www.fcc.gov/text-to-911.
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Emergency Related News
Reliability matters when it comes to communications. Verizon personnel prepare year-round to deliver strong and reliable services for our customers – wireless and landline – to help them stay connected in case severe weather, wildfires, or other hazards impact our communities. To that end, we launched an Emergency Resource Center in 2019.