Rural Call Testing

Verizon is committed to addressing issues that impair completion of calls to rural areas. If you suspect call completion issues, you can now request Verizon to perform automated call testing (i.e., 102 Milliwatt, 105 ROTL, etc.) to one or all of your end offices by completing the form below.

*Indicates a required field.

Rural LEC Contact Info:

In the section below you can specify information for up to five tests to be performed. You need to provide information for at least one CLLI

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Please Note

If you have questions related to the Milliwatt test please email Verizon at milliwatt.test@verizon.com or call 1-800-999-5875 during normal business hours. Carriers involved in trouble-shooting a live rural call completion issue can call the Verizon Rural Call Completion hotline at 1-800-285-3776. When calling the hotline, please be prepared to provide the following information:

  • To and From numbers
  • Dates and times when problems occurred
  • A description of the issue or concern
  • A description of any testing the RLEC has already conducted with their customer to rule out local network or tandem issues or issues at the end-user premise
  • Contact information for an RLEC representative that Verizon can contact to obtain more information, provide updates, or engage in trouble-shooting or cooperative testing. (Verizon will retain this contact information and is required to provide it to the FCC.)