Emergency
Resource Center

In response to the devastation caused by the catastrophic floods in Libya, Verizon is making it easier for customers in the United States to communicate with loved ones overseas who have been impacted by the disaster.

• Calls from postpaid consumer and business wireless customers.
• Calls from postpaid consumer wireline customers.
• Customers with international coverage plans can call these countries without using any minutes from their time-allotment blocks.

If you have any questions or concerns, don’t hesitate to visit your local store or call customer care at 1.800.922.0204.

International long distance charges for calls and texts to Morocco will be waived for Verizon postpaid consumer and business wireless customers effective September 11th through September 24.

Effective September 11th through September 24, this relief offer includes residential landline customers. All calls will be rated at $0.00 per minute. In addition, Verizon will waive international roaming and data charges for customers traveling in Morocco. For prepaid customers, Verizon will waive international long distance charges on calls to Morocco.

If you have any questions or concerns, don’t hesitate to visit your local store or call customer care at 1.800.922.0204.

In response to the devastation left behind in the wake of Hurricane Idalia, Verizon is waiving prepaid and postpaid domestic call/text/data usage incurred from September 1 - September 13, for Florida and Georgia residents in the areas most impacted by the storm. This will bring relief to the thousands of consumer and small business customers who rely on their mobile devices now more than ever.

If you have any questions or concerns, don’t hesitate to visit your local store or call customer care at 1.800.922.0204.