Helping keep first responders connected – and fans safe – at Super Bowl LIV

By: Maggie Hallbach
Senior Vice President of Verizon Public Sector, President Verizon Frontline

Verizon is on the ground in Miami working hand-in-hand with first responders, local and state government agencies to help keep everyone connected during the big game.

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Verizon has a long history of supporting first responders and local agencies, keeping them connected before, during and after large events, such as the Super Bowl. This is one of the reasons why Verizon is America’s #1 network for public safety1. We’re thrilled to be back on the ground in Miami for this year’s big game. Our work in Miami has been focused on three key areas: network investment, our state-of-the-art Command Center and being embedded at Florida’s Emergency Operations center.

Verizon’s Network Investment in Miami

Verizon's network engineers have been hard at work for more than two years to ensure that our network is ready for the big game and all the festivities that go along with it. As part of the preparations, Verizon has invested over $80 million dollars to enhance our to support the Super Bowl in and around the stadium and the greater Miami area.

Other investments include laying more than 230 miles of fiber throughout Miami, adding existing capacity to over 280 existing cell sites, installing 5G nodes to support NFL Super Bowl venues and events, installing close to 30 in-building solutions to enhance performance around the city (i.e. popular hotels and shopping centers), installing 5G at both the Miami and Fort Lauderdale Airports and more.

These are permanent network enhancements that will benefit the Miami residents and visitors for years to come.   

24/7 Monitoring with the Verizon Command Center

To ensure that public safety officials and first responders have the tools and resources they need at all times, Verizon has established a Command Center filled with a special team of over 100 technicians and engineers monitoring and managing everywhere the Verizon network touches throughout Miami and in and around the Stadium.

The Command Center is the epicenter of the Verizon network in the Miami area heading into the big game, offering the potential for near real-time collaboration that is critical in the event of an emergency situation.

Emergency Operations Center

In addition to our own Command Center, manned 24/7 surrounding the Super Bowl, members of our team will be at Florida’s Emergency Operations Center, working hand-in-hand with federal, state and local agencies to ensure they have the technology support they need during the week of the big game.

At future big games and beyond, we look forward to continuing to serve our first responder, state and local government customers across the nation with best-in-class, tailored solutions that meet their needs and help them serve their constituents.

Click here for more information about Verizon’s technology solutions for first responders

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1 Based on market share data as of Q3 2019

About the author:

Maggie Hallbach is the Senior Vice President of Verizon Public Sector and President of Verizon Frontline, leading the team dedicated to partnering with Verizon’s federal, state, local, education and public safety customers to deliver innovative technology solutions and services. This includes Verizon Frontline, the advanced network built for first responders.

During her more than two decades at Verizon, Maggie has also served as Vice President of Business Development and Strategic Sales for Verizon Public Sector, Vice President of state, local and education markets for Verizon and in a number of other executive roles.

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