Verizon payment handling

Verizon Payment Handling and Dispute Resolution Contacts

Certification Letters (PDFs)

Download a copy of the Q3 2020 Certification Letter (365 KB .pdf)

Download a copy of the Q2 2020 Certification Letter (134 KB .pdf)

Download a copy of the Q1 2020 Certification Letter (142 KB .pdf)

Download a copy of the Q4 2019 Certification Letter (109 KB .pdf)

Long Distance Operations:

Per the requirements of 47 C.F.R. Section 64.1320(e), Verizon provides this statement identifying the persons responsible for handling payphone compensation and for resolving disputes with payphone service providers for Verizon’s Long Distance Operations, LEC Operations and XO Communications.

Primary Point of Contact:	National Payphone Clearinghouse Attention: Gary Peddicord 221 East 4th Street Room 347-300 Cincinnati, Ohio 45202 Telephone: 513-565-3800
Secondary Point of Contact:	Verizon Attention: Chris Argabright 6929 N. Lakewood Ave. 03 Floor, Room 5.3.5035 Tulsa, OK 74117 Telephone: 918-590-9552

LEC Operations:

Primary Point of Contact:	Verizon LiveSource Attention: Rick Ott 600 Hidden Ridge Irving, TX 75038 MC: E03L163 Telephone: 972-457-7445
Secondary Point of Contact:	Verizon LiveSource Attention: Mary Brenner 170 Shrewsbury St, 01 Floor Boylston, MA USA 01505 Telephone: 508-869-0701

XO Communications:

Primary Point of Contact:	XO Communications, A Verizon Company Attention: Dawit Tseggai 6929 N. Lakewood Ave. Tulsa, OK 74117 Telephone: 918-590-7307
Secondary Point of Contact:	XO Communications, A Verizon Company Attention: Joe Nguyen 6929 N. Lakewood Ave. Tulsa, OK 74117 Telephone: 918-590-9939