Accessible user guides and devices for business customers

To ensure our customers with disabilities have a great experience, we offer the following accessible materials and devices at no charge. 
To place an order, select the items you need by clicking the box next to the item. 

Upon completion, click the continue button to confirm your order and enter your account and address information.

Not sure which type of Fios TV equipment you have? 
Scroll down to the bottom of this page to view reference pictures.

Please allow up to 10 days for your materials to be shipped.


* Please select a minimum of one item per order.

Printed Fios TV user guides

Welcome flyer
Fios TV Channel Lineup
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Enabling Text to Speech Functionality
Fios TV Voice Remote guide for Fios TV One equipment only

Printed instructions to exchange or add TV equipment

Exchanging or adding Fios TV One equipment
Exchanging or adding Legacy equipment
Exchanging or adding a CableCARD
Exchanging or adding a Digital Adapter

Fios TV Big Button Remote Control for legacy devices only

Big Button Fios TV remote for all Fios TV equipment
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Fios TV One

Legacy

Have a set-top box that’s not shown above?


All other models would be considered Legacy equipment.