Manage email-to-text
opt-in and opt-out

If you have been getting unwanted email-to-text messages on your mobile devices, we have provided you with helpful information on how to opt out from receiving these unwanted messages.

What is email-to-text?

Email-to-text is the ability to send a text or image to any device via email. It is an email sent using your mobile number's email address (e.g. 5555555555@vtext.com or 5555555555@vzpix.com). The service is not intended for commercial or emergency purposes. It is intended for low-volume consumer use only.

If I don’t want email-to-text, how do I turn it off?

You can turn email-to-text off by texting Off to 4040.

What if I have turned off email-to-text and realize I receive important messages this way?

You can turn email-to-text back on by texting On to 4040.

Will I miss out on receiving any important messages by opting out of email-to-text?

Although most messages sent via email-to-text are from spammers, some lawful businesses and other organizations may still use email-to-text to send legitimate messages to their customers. Despite that, email-to-text is not intended for business messages. By opting out from receiving email-to-text messages, there is a risk that you might miss out on text messages from a business or organization with which you have a relationship, until those business senders switch to a different delivery method.

How do I know if I turned off the email-to-text message functionality?

Text Status to 4040 and it will return your status to you.

  • If you are opted out, it will return “Email-to-Text is blocked for your phone number. Text “on”  to 4040 to allow.”
  • If it is still enabled, it will return  “Email-to-Text has been allowed for your phone number. Text “off” to 4040 to block.”

How do I check the status of my receiving email-to-text messages?

If you are unsure if your device has email-to-text turned on, you can text the word Status to 4040.

Here are all the other options you can use to message to short code 4040:

  • Text keyword Off to disable from receiving email-to-text messages
  • Text keyword On to enable your email-to-text functionality 
  • Text keyword Help to receive instructions

I have a business and my email-to-text messages are not going through. What should I do?

Vtext/VZpix is not intended for business/non-consumer (also known as A2P) messages. It is a legacy platform built to support low-volume consumer traffic only. Consider using Verizon's Business product, Enterprise Messaging (EMAG), which has a similar email-to-text interface. 

If you do not need email-to-text functionality, consider Business Messaging services from one of our partners: Imimobile, Infobip, Kaleyra, Sinch, Syniverse, Twilio, Vibes Media.

 

What’s the difference if I text short code “4040” versus “7726”?

  • 4040 - Manages your opt in/ opt out status of email-to-text. 
  • 7726 - A universal way to report  any suspicious  spam or unwanted text messages. 
     

How do I go about reporting a spam message?

Manually forward the message to 7726.

Apple Device

  • Open your Apple text messaging app  
  • Find and select the spam text message you want to report to junk
  • Tap “Report Junk” button within your text messaging app
  • Select “Delete and Report Junk”

Android Device
Android Messages 

  • Open your Android messaging app
  • Long-press the message you want to block 
  • Select the three dots in the upper left corner
  • Select Block  
  • Select “Report Spam”
  •  Then tap ok

Message+

  • Open your Message+ messaging app
  • Long-press on the message you want to report to spam
  • Select “Report Spam” from the pop-up screen
  • Select “Report Spam”

Samsung Messages

  • Open your Samsung messaging app
  • Click the three dots in the upper right corner
  • Select Settings
  • Select “Block Numbers and Spam”
  • Select “Block Numbers”
  • Select “Messages”
  • Select the conversation you want to block