Product Responsibility


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We take our responsibility to deliver the promise of the digital world very seriously.  That is why we provide customers with resources to help them make informed choices.

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Great technology opens worlds to every person, regardless of age or ability.

Verizon develops accessible technology solutions for customers with disabilities. We also provide resources and support to give them the confidence to access technology with ease.

Making the online world safer for families

As kids and teens learn and communicate through technology, Verizon provides parents with the tools to ensure a safe, positive online experience.

Never text while driving.

The National Highway Traffic Safety Administration (NHTSA) advises that “distracted driving is any activity that could divert a person’s attention away from the primary task of driving” and that using a wireless phone may degrade driver performance even if you are using a hands-free device.

Always know and comply with the law in your area on wireless device use while driving.

Providing access to rural communities

Our LTE in Rural America (LRA) program is a partnership with rural carriers to accelerate the deployment of rural wireless broadband service.

Our 22 LRA Partners are providing LTE service in their rural areas via a growing network of over 1,300 active sites. The leases for the 22 participants cover nearly 2.9 million people in 17 states and more than 226,000 square miles.

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Reducing our carbon footprint

As a good corporate citizen, Verizon is committed to reducing our environmental footprint, as well as that of our customers.

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Protecting customer privacy

Verizon’s privacy policy is designed to inform customers about the information we collect, how we use it, and options about uses of information.

Fraud and Scams

Fraud can occur online and offline. Learn about current scams and tips on how to protect yourself.

Important Wireless Issues

Get the facts about safety issues related to your wireless device, including phone security, enhanced 911, radio frequency emissions and more.