File a  
fraud claim

Consumer Claims

Before you get started, here is what you will need:

Proof of Identity (Must be current):  A digital copy of a government issued form of identification can be transmitted by scanning them to your hard drive and uploading to the website.

Proof of residence for the period of time the event occurred: Proof of residence is official documentation of the address during the time the account was set up. This helps us validate you as the true person and we can compare this record to the account itself. Document examples include: lease or mortgage agreement in your name or a dated utility bill for the address in your name. A utility bill can be any public service (ie. water, electricity, cable, and phone).

Copy of filed Police Report detailing the identity theft: Identity theft is a crime. Prior to filing a claim for identity theft, you should contact your local police department and file a report. If you know who used your identity, you must provide that information. It is our policy to cooperate with law enforcement in the course of their legal investigation regarding identity theft. You will need to provide a copy of this report in order to complete your claim.

* All documents must be submitted in uneditable format (ie., jpeg, png, gif or pdf)

Continue to secure claim

 

Business Claims

Before you get started, here is what you will need:

Corporations, small businesses, and non-profits: Two forms of ID are required, one of which must be a government issued photo ID of the authorized party. The second can be from the list below:

Business License: Must be valid and current.

Registry of a non-profit organization: Issued by the Attorney General.

Notarized business lease: Proof of address is official documentation of your business's main address. This helps us to validate your business against the account.

Articles of Incorporation: Only the first 3 pages are needed.

Certificate of good standing/formation: Issued by Secretary of State. Go to website to validate first. If not active on SOS a letter will need to be provided showing an update was requested.

Copy of filed Police Report detailing the identity theft: Identity theft is a crime. Prior to filing a claim for identity theft, you should contact your local police department and file a report. If you know who used your identity, you must provide that information. It is our policy to cooperate with law enforcement in the course of their legal investigation regarding identity theft. You will need to provide a copy of this report in order to complete your claim.

* All documents must be submitted in uneditable format (ie., jpeg, png, gif or pdf)

Continue to secure claim 

Fraud reports must be factual.  

Understand the laws of filing, manipulating or falsifying a police report in your state or local jurisdiction. Documentation requests are not optional. We need proof of your claim.