Product Responsibility|Safety

Safe and appropriate usage

Our content policy for Verizon networks ensures that content is age-rated, conforms to recognized third-party content-rating systems, when available, and is consistent with industry best practices.

We meet our customers’ need to manage their individual access to content by providing them with several content-management tools, including:

Fios TV parental controls that go beyond rating-based filters and allow parents to block content by age group, control the display of certain programming and information on the on-screen guide and even block specific channels or categories.

Enhanced content-filtering tools for smartphones, tablets and computers, offered through a partnership with content-filtering-technology leader Mobicip, to help children make positive choices everywhere they browse.

My Fios app that enables parents to control how much time their kids spend online through per-device internet usage limits, and lets parents set daily or weekly time limits on any connected device.

Verizon Internet Security Suite that helps protect computers, personal information and children from a wide array of online threats, including hacking and identity theft.

Verizon Smart Family lets parents know where their kids are by tracking their smartphones. It also lets parents limit what children see on their smartphones by setting content filters, blocking inappropriate apps and websites, and providing options to set call, text and data limits.

Additional online resources

Verizon partners with several organizations that promote safe and appropriate digital experiences for children and families. The Family Online Safety Institute (FOSI), an international nonprofit, is dedicated to making the online world safer for kids and families through enlightened public policy, industry best practices and FOSI’s Good Digital Parenting initiative. Growing Wireless, an initiative of the industry association CTIA, is focused on giving youth and families knowledge and resources that provide safe and rewarding wireless experiences. Family Safeguards and Controls is a website that lets customers follow, share and participate in the ongoing conversation about digital safety and security.

Verizon wants to make the internet and Verizon services safe for everyone. If consumers see content they believe is child sexual abuse material, or if they observe any illegal activity involving children while using any Verizon service, we urge them to report it. Notice can be sent by email to abuse-cp@verizon.com. Reports can also be made directly to the National Center for Missing and Exploited Children through cybertipline.org or by calling 1-800-843-5678.

Radio frequency emissions

Verizon provides information on radio frequency emissions in several locations: at verizonwireless.com; on a printed insert in the box of every new or refurbished cell phone; and in all Verizon retail stores.

Verizon equipment complies with Federal Communications Commission requirements that all wireless communication devices sold in the U.S. meet minimum guidelines for safe human exposure to radio frequency energy. For more information on industry radio frequency emissions, please visit: verizonwireless.com/support/radio-emissions/.

Instilling the confidence to use technology safely and responsibly.