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Governance
|
2019 |
2018 |
2017 |
Board diversity |
Percentage of women on the Board of Directors |
2019: 30% |
2018: — |
2017: — |
Percentage of African-American and Hispanic individuals on the Board of Directors |
2019: 40% |
2018: — |
2017: — |
Environmental
|
2019 |
2018 |
2017 |
Emissions and carbon intensity |
Scope 1 emissions (CO2e metric tons) |
2019:
—
|
2018:
385,241
|
2017:
376,735
|
Scope 2 emissions (CO2e metric tons) |
2019:
—
|
2018:
4,033,579
|
2017:
4,522,261
|
Total Scope 1 & 2 emissions (CO2e metric tons) |
2019:
—
|
2018:
4,418,820
|
2017:
4,898,996
|
Scope 3 emissions1 (CO2e metric tons) |
2019:
—
|
2018:
98,188
|
2017:
69,271
|
Vehicle fuels (CO2e metric tons) |
2019:
—
|
2018:
241,231
|
2017:
237,848
|
Building and other fuels (CO2e metric tons) |
2019:
—
|
2018:
144,011
|
2017:
138,887
|
Electricity and other indirect sources (CO2e metric tons) |
2019:
—
|
2018:
4,033,579
|
2017:
4,522,261
|
Renewable energy |
On-site renewable energy |
2019:
20MW
|
2018:
20MW
|
2017:
20MW
|
Buildings and data center |
LEED-certified projects |
2019:
357
|
2018:
354
|
2017:
354
|
ENERGY STAR-certified properties |
2019:
278
|
2018:
278
|
2017:
254
|
Fleet |
Fleet fuel consumption (1,000,000 gallons) |
2019:
23.5
|
2018:
25
|
2017:
23.9
|
E-waste |
Pounds of e-waste recycled |
2019:
43.3 million
|
2018:
—
|
2017:
—
|
Pounds of lead acid batteries recycled |
2019:
5.2 million
|
2018:
7,421,904
|
2017:
7,703,466
|
Pounds of plastic recycled |
2019:
2.3 million
|
2018:
—
|
2017:
—
|
Pounds of total waste recycled |
2019:
84.8 million
|
2018:
89.5 million
|
2017:
76.9 million
|
Water |
Water usage reduction from 2016 baseline |
2019:
—
|
2018:
11%
|
2017:
8%
|
Carbon abatement |
CO2e avoided (metric tons) |
2019:
8.8 million
|
2018:
8.2 million
|
2017:
7.7 million
|
|
Social
|
2019 |
2018 |
2017 |
Digital responsibility
|
Spam calls blocked
|
2019:
2.8 billion
|
2018:
—
|
2017:
—
|
Human capital
|
Race/ethnicity
|
American Indian/Alaskan Native (% of total U.S. workforce)
|
2019:
0.4%
|
2018:
0.4%
|
2017:
0.5%
|
Asian (% of total U.S. workforce)
|
2019:
9.1%
|
2018:
8.6%
|
2017:
8.6%
|
Native Hawaiian/Pacific Islander (% of total U.S. workforce)
|
2019:
0.3%
|
2018:
0.3%
|
2017:
0.3%
|
Black/African American (% of total U.S. workforce)
|
2019:
19.3%
|
2018:
19.4%
|
2017:
19.0%
|
Hispanic/Latino (% of total U.S. workforce)
|
2019:
11.2%
|
2018:
11.0%
|
2017:
10.4%
|
Two or more races (% of total U.S. workforce)
|
2019:
2.4%
|
2018:
2.4%
|
2017:
2.3%
|
Unknown/undeclared (% of total U.S. workforce)
|
2019:
2.7%
|
2018:
2.8%
|
2017:
–
|
White (% of total U.S. workforce)
|
2019:
54.6%
|
2018:
55.1%
|
2017:
58.9%
|
Gender
|
Gender worldwide
|
Percentage of total workforce (male)
|
2019:
66.5%
|
2018:
65.8%
|
2017:
65.9%
|
Percentage of total workforce (female)
|
2019:
33.5%
|
2018:
34.2%
|
2017:
34.1%
|
U.S. employee profile by gender
|
Percentage of total workforce (male)
|
2019:
66.2%
|
2018:
65.3%
|
2017:
65.5%
|
Percentage of total workforce (female)
|
2019:
33.8%
|
2018:
34.7%
|
2017:
34.5%
|
International employee profile by gender
|
Percentage of total workforce (male)
|
2019:
69.6%
|
2018:
70.1%
|
2017:
69.8%
|
Percentage of total workforce (female)
|
2019:
30.4%
|
2018:
29.9%
|
2017:
30.2%
|
Senior management ethnicity and gender
|
Percentage of people of color in U.S. senior management (VP and above)
|
2019:
31.2%
|
2018:
30.7%
|
2017:
26.9%
|
Percentage of women in U.S. senior management (VP and above)
|
2019:
34.9%
|
2018:
31.3%
|
2017:
29.7%
|
Health & wellness
|
Healthcare benefits and services spend
|
2019:
$2.6 billion
|
2018:
$2.8 billion
|
2017:
$2.8 billion
|
Veterans
|
Number of veteran employees
|
2019:
9,700+
|
2018:
10,300+
|
2017:
9,500+
|
Learning & development
|
Amount invested in learning and development initiatives for our employees
|
2019:
$215.9 million
|
2018:
$235.3 million
|
2017:
$239.8 million
|
Training hours completed by V Teamers
|
2019:
3.5 million+
|
2018:
5.0 million
|
2017:
5.5 million
|
Number of learning experiences that employees have access to
|
2019:
24,600+
|
2018:
16.9 thousand
|
2017:
18.1 thousand
|
Average annual hours of training per team member
|
2019:
25+
|
2018:
33.2
|
2017:
35.3
|
Verizon funding for tuition assistance
|
2019:
$50 million+
|
2018:
$60.1 million
|
2017:
$77.0 million
|
Number of team members that took advantage of tuition assistance
|
2019:
13,000+
|
2018:
15,813
|
2017:
19,388
|
Safety
|
Occupational injuries and illness rate (per 100 employees)
|
2019:
1.36
|
2018:
1.28
|
2017:
1.3
|
Supply chain
|
Diverse supplier spend
|
2019:
$5.8 billion
|
2018:
$5.1 billion
|
2017:
$5 billion
|
Community
|
2019 |
2018 |
2017 |
Digital Inclusion
|
Verizon Innovation Learning schools since 2014
|
2019:
153
|
2018:
101
|
2017:
73
|
Green Team
|
Green Team membership
|
2019:
33,776
|
2018:
27,248
|
2017:
24,920
|
Countries and territories served by Verizon and Verizon Green Team members
|
2019:
49
|
2018:
36
|
2017:
35
|
Verizon charging locations with EV charging stations
|
2019:
71
|
2018:
61
|
2017:
49
|
Number of public recycling rallies
|
2019:
58
|
2018:
53
|
2017:
49
|
Pounds of e-waste collected at recycling rallies since 2009
|
2019:
4 million+
|
2018:
3.7 million
|
2017:
3.2 million
|
Human Prosperity
|
Amount donated by Verizon employees to schools and nonprofits
|
2019:
$7.8 million
|
2018:
$8,109,604
|
2017:
$8,596,675
|
Amount donated through Verizon's Matching Gifts program
|
2019:
$6.2 million
|
2018:
$9,175,405
|
2017:
$9,210,117
|
Volunteer hours by Verizon employees in support of nonprofits
|
2019:
173,700+
|
2018:
202,005
|
2017:
181,262
|