For tax exemption of your telecom account* (voice, broadband /data/high speed internet/TV or long distance services), please call the Verizon Business Office at 1-800-VERIZON (1-800-837-4966) or the phone number displayed on your phone bill. You will be asked to provide your account numbers and an e-mail address or a fax number so you can receive instructions and a fax cover sheet to accompany the submission of your completed tax exemption documents.
Tax exemption requests for Verizon Wireless accounts should be directed to Verizon Wireless Customer Care
State and/or Local Tax Exemption Forms are required from all customers claiming exemption from state or local taxes. State and Local Exemptions vary from state to state; therefore, Verizon does not provide exemption forms. Please obtain an exemption certificate from the governmental body imposing the tax. Exemption forms must be provided to Verizon before any tax exemption is placed on an account.
Please contact your local taxing authority if you have questions about state and local tax exemption. For Federal Excise Tax Exemption questions, including eligibility, please contact the IRS at 800-829-4933.
Federal Excise Tax Exemption
Download the Federal Tax Certificate
Foreign diplomats must contact their Office of Foreign Missions directly to request tax exemption documents.