Friends & Family program - wireless and Fios discount FAQs

You’re eligible to get the Friends & Family Verizon discount offer if all of these apply. You:

• Received a Friends & Family offer code from a Verizon employee.
• Don't currently have Verizon wireless service and haven't had Verizon service for at least 30 days.
• Transfer at least 1 smartphone or basic phone number to Verizon.
  • You can keep your same mobile number(s) when you transfer.
• Enroll in at least 1 Unlimited phone plan.
• Sign up on our website. This offer isn't available by phone, at Verizon stores or at authorized dealers.

You’re eligible to get the Friends & Family Verizon discount offer if all of these apply. You:

• Got a Friends & Family offer code from a Verizon employee.
• Don’t currently have Verizon Fios Home Internet service and haven’t had Verizon Fios Home Internet service for at least 30 days.
• Have Verizon Fios Home Internet service available in your area. Visit our in-home qualification page to check availability.
• Sign up for a Fios Gigabit Internet plan.
• Sign up for this offer on our website. This offer isn't available by phone, at Verizon stores or at authorized dealers.

Yes. As a Verizon customer, you may be eligible to also get other discounts (with qualifying plans), including:

• Current mobile Unlimited plans: A $10/line per month discount when you pay your monthly mobile bill with Auto Pay and paper-free billing* using your bank account or Verizon Visa® card.
• A $10/line per month discount when you pay your monthly Fios bill with Auto Pay and paper-free billing.*
• Mobile + Home Discount (if you have both Fios and Verizon wireless service).
• myAccess Rewards program for Bonus Rewards, Local Passes and extras (you must have Verizon wireless service to enroll).
• Other Verizon deals for which you may be eligible.

Note: The Friends & Family discount can't be on the same account as a military, first responder or corporate employee discount.

*When you enroll in Auto Pay and paper-free billing using your bank account, debit card or Verizon Visa Card®, you qualify for a $10/mo discount. Your discount will be applied beginning with your next bill cycle after enrollment in Auto Pay and paper-free billing.

No. You must sign up at least 1 smartphone or basic phone line for a Verizon Unlimited plan to get the Friends & Family discount. After that you can switch or add as many device lines as you want.

Only mobile lines that have Unlimited plans count toward the Friends & Family mobile discount.

Yes. If our Gigabit Connection isn't available in your area, you can sign up for the highest speed Fios Home Internet* connection available and get the $10/month Friends & Family discount. Check Fios availability for your address.

*Does not include Verizon High Speed Internet (DSL).

Verizon employees' friends and family members who switch at least 1 phone line to 1 of our Unlimited mobile plans can get unlimited talk, text and data for as low as $30 per line per month with a Friends & Family discount (new customers only).

The discount amount depends on how many lines with Unlimited plans you include on your account:

• 1 line - $10 discount per account
• 2 – 3 lines - $25 discount per account
• 4+ lines - $20 discount per account

View pricing for our Unlimited plans.

Note:

• You only have to switch 1 smartphone or basic phone line to a Verizon unlimited plan to get the Friends & Family discount.
• Taxes, fees and surcharges are additional.
• An activation fee applies.
• It may take 1-2 bill cycles for your discount to appear.

Verizon employees' friends and family members who switch to a Verizon Fios Gigabit Connection can save $10 every month (new customers only).

With the Friends & Family discount our superfast Fios Home Internet Gigabit connection is $69.99/month, when you have Auto Pay.** View Fios Gigabit Connection pricing.

Note:

• A one-time $99 set up fee may apply. Taxes and fees are additional.
• If Fios Gigabit Connection isn't available in your area, you can apply the $10/month discount to the highest speed Fios Home Internet plan available. (Doesn't include Verizon High Speed Internet [DSL].)

*When you enroll in Auto Pay and paper-free billing using your bank account, debit card or Verizon Visa Card, you qualify for a $10/mo discount. Your discount will be applied beginning with your next bill cycle after enrollment in Auto Pay and paper-free billing.
**$10/month account-level discount available when you use Auto Pay (ACH or bank debit card only) and paper-free billing. Subject to credit approval and may require a deposit.

You have 2 ways to enroll to get the Verizon wireless discount (available for new customers only):

• A Verizon employee sends you a link to a page to sign up. Your Friends & Family discount code is automatically applied in your shopping cart.
• A Verizon employee gives you a Friends & Family code. Visit the Friends & Family sign up page, choose Verizon wireless or Fios Home Internet service (if available in your area) and follow the prompts. Enter the code in the shopping cart’s promotion field at checkout.

From the sign up page, follow the prompts to start your account:

1. Transfer a line from another wireless carrier.
2. Tell us how many mobile lines you want for your account.
3. Fill in your ZIP code.
4. Pick a plan for each line. (At least 1 Unlimited plan is required.)
5. Add your devices. You can bring your own or buy from us on a device payment plan or at full retail price. You can also do a trade-in and get device protection.

Your discount is applied when you complete your purchase at checkout.

Note: If you don't see the code applied in your shopping cart, enter the code in the promotion code field.

You have 2 ways to enroll to get the Fios Home Internet discount (available for new customers only):

• A Verizon employee sends you a link to the sign up page. Your Friends & Family discount code is automatically applied in your shopping cart.
• A Verizon employee gives you a code, you go to the Friends & Family sign in page and enter the code.
  1. From the sign up page, follow the prompts to start your account.
  2. Fill in your ZIP code and address to confirm Fios Home Internet service is available in your area.
  3. Fios Gigabit Connection is added to your cart. (Note: The highest speed internet plan available to you is selected by default.)
  4. Pick your TV plan and service options and get installation information. (Note: signing up for Auto Pay and paper-free billing is required).
  5. Follow the prompts to complete your purchase. Your discount is applied at checkout.

Note: If you don't see the code applied in your shopping cart, enter the code in the promotion code field.

For Verizon mobile (wireless plans and devices):

• Learn what to expect on your first Verizon wireless service bill and how to contact us.
• Find out how to manage your account through My Verizon.

Verizon home (Fios Internet, TV and voice):

• Internet service help.
• Account and Billing.
• Visit our Managing your Verizon home account FAQs.

For help with Friends & Family, contact:

• Verizon mobile Customer Service
• Verizon home Customer Service